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Mohammad Alamad, HR & PEOPLE STRATEGY CONSULTANT

Mohammad Alamad

HR & PEOPLE STRATEGY CONSULTANT·MULTIPLE ORGANIZATIONS & NGOS

Jordan

Bachelor's degree, Business Administration

Work experience

Total years of experience: 9 years, 6 months

HR & PEOPLE STRATEGY CONSULTANT

November 2021 - Present

MULTIPLE ORGANIZATIONS & NGOS

Amman, Jordan

November 2021 - Present

• Led end-to-end design and execution of HR transformation projects across local NGOs,
digital startups, and capacity-building partners.
• Developed employee engagement frameworks, onboarding systems, and performance
management structures aligned with organizational strategy.
• Deployed ZenHR and ClickUp across multiple clients to digitize workforce processes,
reduce administrative burden, and increase HR data visibility.
• Coached department heads on progressive discipline, team restructuring, and culture
alignment during periods of organizational change.
• Supported DEI initiatives and conducted inclusive leadership training workshops.
• Conducted job analysis and designed scalable talent acquisition and L&D programs for
multi-stakeholder environments.
Company industry:
Non-profit Organization

HUMAN RESOUCES & OPERATIONS MANAGER

July 2023 - May 2025

CITY EYE CENTER

Amman, Jordan

July 2023 - May 2025

• Oversaw all HR functions including workforce planning, talent acquisition, onboarding,
payroll, and policy compliance for 100+ staff.
• Introduced structured KPIs and quarterly reviews, leading to an 18% improvement in

retention and measurable gains in team performance.
• Developed HR dashboards and hiring pipelines aligned with business strategy and
clinical service delivery needs.
• Standardized performance management processes and streamlined policy
documentation.
Company industry:
Medical Clinic
Job role:
Human Resources and Recruitment

COUNTRY MANAGER

May 2021 - January 2023

PRESENTAIL SAL

Beirut, Lebanon

May 2021 - January 2023

• Spearheaded Presentails market entry into Jordan, leading company registration, legal
compliance, and full operational implementation from scratch.
• Established vendor networks with florists, gift suppliers, and delivery partners to enable
Presentails diaspora gifting service in Amman.
• Recruited and managed remote and on-ground teams to ensure fulfillment quality and
customer satisfaction.
• Created SOPs and operational workflows that aligned with Presentails Lebanon HQ
while ensuring flexibility for regional scaling.
Company industry:
Retail & Wholesale
Job role:
Management

BUSINESS DEVELOPMENT and OPERATIONS OFFICER

February 2019 - April 2021

INTEGRITY GLOBAL

London, United Kingdom

February 2019 - April 2021

• Led donor engagement, proposal development, and bid management for multimillion
dollar programs funded by USAID, FCDO, and UN agencies.
• Managed strategic relationships with clients and partners across MENA, supporting
business development in MEL, governance, and institutional support.
• Recruited niche technical experts for fragile context projects, ensuring alignment with
compliance and donor requirements.
Company industry:
Construction & Building
Job role:
Consulting

HUMAN RESOURCES OFFICER

September 2016 - October 2018

MEDAIR INGO

Amman, Jordan

September 2016 - October 2018

• Managed full-cycle recruitment and payroll for 50+ Jordan-based field staff across
health and MHPSS programs.
• Rolled out DEI training, flexible work pilots, and onboarding programs in both Arabic
and English.
• Facilitated national talent-building programs and L&D design.
• Co-led executive training and organizational assessment workshops in partnership with
donor programs.
Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Education

Al Balqaa Applied University

January 2017

January 2017

Bachelor's degree, Business Administration

Jordan

Al Balqa' Applied University

January 2017

January 2017

Bachelor's degree, Business Administration

Jordan

Qualifi Academic Institute

January 2016

January 2016

Diploma, Business Administration

United Kingdom

Boston College

January 2015

January 2015

Diploma, Resources

United States

Skills

RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate
COMPONENT DESIGN
Intermediate
COMPONENT DESIGN
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
HUMAN CENTERED DESIGN
Intermediate
HUMAN CENTERED DESIGN
Intermediate
POLICY ANALYSIS
Intermediate
POLICY ANALYSIS
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
APPLICANT TRACKING SYSTEMS
Intermediate
APPLICANT TRACKING SYSTEMS
Intermediate
WORKDAY SOFTWARE
Intermediate
WORKDAY SOFTWARE
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
CORPORATE RECRUITMENT
Intermediate
CORPORATE RECRUITMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
BUSINESS EXPANSION
Intermediate
BUSINESS EXPANSION
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
PLANNING
Expert
PLANNING
Expert
RESEARCH
Expert
RESEARCH
Expert
NEWSLETTERS
Expert
NEWSLETTERS
Expert
SALES
Expert
SALES
Expert
SOURCING
Expert
SOURCING
Expert
ONBOARDING
Expert
ONBOARDING
Expert
PROFESSIONAL SPEAKING
Expert
PROFESSIONAL SPEAKING
Expert
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate

Languages

English

Expert

Arabic

Native Speaker