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HAMZA Abdelrahman, call center operations head

HAMZA Abdelrahman

call center operations head·Ooredoo

Qatar

Bachelor's degree, agriculture sciences

Work experience

Total years of experience: 5 years, 7 months

call center operations head

November 2020 - Present

Ooredoo

Doha, Qatar Remote

November 2020 - Present

Handling inquiring, problem solving, troubleshooting
updating customer records CRM
Handling irate customers
meeting target
escalating issuees

Company industry:
Call Centers & Customer Care Outsourcing

Education

University Of Kordofan

January 2025

January 2025

Bachelor's degree, agriculture sciences

Sudan