Sales executive , Homebox ,Landmark Arabia
Landmark Group - Saudi Arabia
Total des années d'expérience :5 years, 4 Mois
• Pricing, and contracts with customers and closed the deals successfully.
• Developing and implementing sales strategies and tactics to meet or exceed sales targets.
• Passed customer feedback to sales or product teams to make improvements on company offerings.
• Negotiation and closing sales, handling complaints, and providing appropriate solutions.
Assistant Customer care manger:
• Main focal point for resolving all escalated customers complaints that are being sent to brand on MOCI portal.
• Ensure Customer's satisfaction aligned with brand's policy and procedures.
• Took calls and escalated complex inquiries to appropriate members of staff.
• Handled customer complaints, providing appropriate solutions, and recommending alternatives on social
media
-Made engaging and relevant content for various social media platforms, such as posts, images, videos, and stories. Content should align with the brand's voice and messaging.
-Grew the company's social media following by 20% in six months through targeted content and community engagement.
-Managed accounts on platforms including Facebook, X, Instagram, LinkedIn.
-Utilized social media management tools like Hootsuite, Buffer, and Sprout Social for scheduling and analytics.
