حمزة العساف

Managed all HR operations across MakanEs UAE offices in Abu Dhabi, Dubai, and Sharjah. Served as an HR Business Partner with the commercial department, and leading HR projects in collaboration with the head office in Jordan to drive organizational success and enhance employee engagement.

Manage processing of payroll for UAE branch, and ensure adherence to UAE labor laws and WPS compliance.
Serve as the point of contact for employee inquiries related to payroll, benefits, commission, AD Pension, and deductions, providing timely and professional assistance.
Ensure all PRO-related processes are completed smoothly and on time, including employee visas and health insurance.
Oversee the full recruitment process for Commercial Department vacancies, including sourcing, screening, interviewing, and onboarding.
Implement HR analytics to track key metrics, including: turnover, cost of turnover, time to fill, cost per hire, analyze trends, and provide data driven insights for strategic decision making.
Manage performance evaluations, provide feedback, and goal-setting sessions to drive continuous improvement and alignment with organizational objectives.
Conduct termination interviews to ensure a thorough and respectful exit process.
Organizing and coordinating employee training and development programs, tracking progress, and evaluating effectiveness.
Manage employee relations matters such as conflict resolution, disciplinary actions, and grievance handling.

Manage processing of payroll for UAE branch, and ensure adherence to UAE labor laws and WPS compliance.
Serve as the point of contact for employee inquiries related to payroll, benefits, commission, AD Pension, and
deductions, providing timely and professional assistance.
Ensure all PRO-related processes are completed smoothly and on time, including employee visas and health
insurance.
Oversee the full recruitment process for Commercial Department vacancies, including sourcing, screening,
interviewing, and onboarding.
Implement HR analytics to track key metrics, including: turnover, cost of turnover, time to fill, cost per hire,
analyze trends, and provide data driven insights for strategic decision making.
Manage performance evaluations, provide feedback, and goal-setting sessions to drive continuous improvement
and alignment with organizational objectives.
Conduct termination interviews to ensure a thorough and respectful exit process.
Organizing and coordinating employee training and development programs, tracking progress, and evaluating
effectiveness.
Manage employee relations matters such as conflict resolution, disciplinary actions, and grievance handling.

Managed all HR and administrative operations for MABs biggest project, Queen Alia International Airport, (approximately 400 employees)

Administer end-to-end payroll processing on a monthly basis, ensuring accuracy and adherence to payroll policies and procedures
Explain HR policies, procedures, laws, and standards to new and existing employees
Manage employee records and HRIS systems, ensuring the accuracy and confidentiality of data
Assist in benefits administration, including claims management, and employee communication
Conduct exit interviews and recommend corrective action if necessary

Managed all HR and administrative operations for MABs biggest project, Queen Alia International Airport,
(400 employees).

Supported recruitment, HR operations, and career event coordination