Analyst Software Engineer – Data Analytics & Artificial Intelligence
Afiniti
مجموع سنوات الخبرة :5 years, 6 أشهر
• Realized gain of 5% and 7% incremental revenue respectively on two queues via customer retention, revenue generation on account and decreasing provision cost using advanced data analysis for query optimization and machine learning models for contact center of Europe’s largest utilities service provider ENEL
• Realized gain of 4% and 7% additional revenue respectively on two separate lines via customer offering and revenue generation on account using advanced data analysis and Enterprise Based Routing for Italy’s largest telecom service provider TIM
• Liaised with client stakeholders, including senior and executive level client staff and internal teams, communicating data requirements and securing data assets from clients as well as offline data sources
• Designed and built automated machine learning data pipelines and systems, in addition to regular ETL functions
• Drove successful completion of data analysis and analytic deliverables based on advance data analysis
• Resolved critical production issues through custom analysis and extensive problem solving
• Analyzed and converted data into information that supports insightful data-driven decisions
• Defined data analysis procedure for new installations and expansions while taking all stakeholders on board and documenting the entire engagement
• Engaged clients on how to look at the data and give them comfort around the procedure, modeling and analysis.
• Analyzed and measured the competencies of the supply chain management team, identifying areas of weakness for assessment
• Designed and developed a leadership development framework for the entire supply chain department compromising of academic, relational and experiential methods
• Automated and streamlined the entire process of email campaign, social media marketing and lead generation workflow for Vicenna, AlmusNet and FSI, three subsidiaries under Techlogix Inc, reducing manual work hours by over 15%
• Designed excel algorithm based on average search, competition index and Cost-Per-Click for optimal Google Adwords optimization
• Streamlined social media marketing statistics generation for prudent analysis
• Sourced, tracked and prepared monthly report and statistics to gauge performance metrics of various digital marketing activities on LinkedIn, Twitter and Facebook
• Worked on costing and pricing schedule for quotas, promotions and negotiations with prospective clients
• Carried out market research for competitive analysis
• Optimized website Search Engine Optimization (SEO) over 15%, using various methods including writing blogs and case studies
• Carried out market research for idea generation and product development of our very first game ‘Desi Roads’.
• Developed a digital marketing and product monetization strategy for our game.
• Created a unique sponsorship proposal for the development and marketing of our game.
• Prepared proposal of Musharaka financing for Treet Corporation worth over Rs.5 billion.
• Worked on the financial analysis of Treet Corporation with total assets of over Rs.21 billion, to prepare proposal for Musharaka.
• Researched on 18 of the bank’s corporate clients through surveys and interviews, analyzing their financial requirements to identify markets gaps and offer them the bank’s available products.
• Gave recommendation after research to help increase cross-selling to corporate clients which were adopted.
• Audited financials of Pakistan Rural Support Program (PRSP) covering over 2800 Basic Health Units (BHUs) and Rural Health Centers (RHCs)
• Improved the accuracy and transparency of Rs.329 billion of budgetary allocation through investigation of cash-flow channels of cash and bank balances
• Determined the condition and extant of inventory and physical assets worth Rs.1 trillion through forensic research
• Identified loopholes in internal controls through analysis and made recommendations to supplant them