حمزة رضوان

• Technical Project Manager: Planning, Designing and execution of Projects. Including playing a leading role in managing Technical stakeholder departments involved in each individual project.

Major Achievement: Zain Passport Technical Project Manager

• Voucher System Team Leader: the maintenance of the voucher life cycle, setting new processes and managing teams

• Operation: managing the daily operation of the products and services provided by the functional area.


• Product Delivery: pushing features to Commercial, and the assessment, design and support of business rules.

• Architecture: Study, Define, Verify, Deliver and Operate features and modifications to the architecture of the functional area.

• Commended by management for improving the reliability of a key IP telephony project, reducing billing costs

• Handpicked to analyses a major telecoms service management system, presenting radical recommendations

• Increased automation to boost performance & dramatically reduce billing processes from 4 weeks to just 2-3 days

• Successfully Contributed in large IT projects as a project engineer and project Planner

• Excelled across problem solving and technical troubleshooting on a broad range of systems and platforms

• Key adviser on system design, system testing and mobile phones/IP telephony/voice & data circuits systems