Customer Service Team Leader
Mindbridge pvt ltd
Total years of experience :4 years, 9 Months
Worked as Team Lead Inbound Partner Support at Mind Bridge for
International Campaign. Monitoring Dashboard of QA of up to 100 team
members. QA of Calls of agents. Marinating their score cards,
attendance. To assist our international clients on email and phone.
Maintain client files in our Agency Management System for processing all
transactions. Process daily incoming mail, emails, voice mails and faxes.