حمزة Wahab

● Managed daily operations and operational readiness activities for multiple metro stations during testing, trial run, and pre-commercial operations.
● Acted as the main authority and focal point within stations for operational, technical, maintenance, and safety coordination.
● Supervised multidisciplinary teams including Civil, ELV, LV, T&C, maintenance teams, subcontractors, technicians, foremen, and labor workforce.
● Coordinated PTW (Permit to Work) activities and work orders through CMMS systems for multiple contractors and subcontractors.
● Ensured worksite safety compliance and monitored operational activities according to project and HSE requirements.
● Coordinated closely with OCC (Operation Control Center) for technical operations, incident handling, operational updates, and emergency response activities.
● Managed station access control, contractor activities, and operational coordination during maintenance and testing works.
● Led and supervised station Fire Wardens and Emergency Response Teams during operational activities and emergency preparedness exercises.
● Coordinated with client representatives including RCRC and consultants including RMTC regarding station readiness, inspections, operational requirements, and project coordination.
● Supported station readiness activities with Civil Defense authorities for commercial operation approval and emergency preparedness.
● Assisted in operational planning, issue escalation, incident reporting, and coordination between multiple departments.
● Maintained effective communication between technical teams, operations teams, contractors, consultants, and management.
● Supported daily reporting, documentation, coordination meetings, and operational follow-up activities.
● Ensured smooth coordination of technical works while maintaining work site safety.
● Participated in emergency drills, operational testing, safety inspections, and system coordination activities.

● Delivered end-user IT support, including troubleshooting of hardware, software, and peripherals.
● Configured and maintained routers, switches, firewalls, VPNs, and structured cabling.
● Administered Windows Server, Linux systems, and Active Directory for user and group management.
● Supported cloud platforms (Microsoft 365, Google Workspace) and resolved account issues.
● Installed and optimized PCs, laptops, printers, and servers to improve performance.
● Utilized Wireshark and Cisco Packet Tracer for network diagnostics and troubleshooting.