Hamzeh Alkhatib, restaurant assistant manager

Hamzeh Alkhatib

restaurant assistant manager

Claud restaurant

Lieu
Jordanie - Amman
Éducation
Etudes secondaires ou équivalent, literary
Expérience
20 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 2 Mois

restaurant assistant manager à Claud restaurant
  • Etats Unis
  • février 2020 à avril 2024
banquet operation manager à millennium hotel Amman
  • Jordanie - Amman
  • juin 2017 à mars 2019

Going through all BEO’s and planning all events
Supervising all events and outside catering
Creating the schedule for the team according to the event needs
Controlling all stock and bar inventory
Planning of all events and organizing the team for all day to day operation
Dealing with guest complaints assuring solutions satisfied guests
Reporting Assistant Director of Food and Beverage
Training on daily basis the team on service and knowledge

own business Cafe one à Cafe one
  • Jordanie - Amman
  • juin 2016 à juin 2017

Developed a café concept with coffee from all over the world, as in Africa, Brazil, Palestine, USA and many more flavours and styles to fit every costumer

banquet assistant operation manager à millennium hotel Amman
  • Jordanie - Amman
  • avril 2015 à mai 2016

Going through all BEO’s and planning all events
Supervising all events and outside catering
Creating the schedule for the team according to the event needs
Controlling all stock and bar inventory
Planning of all events and organizing the team for all day to day operation
Dealing with guest complaints assuring solutions satisfied guests
Reporting Assistant Director of Food and Beverage
Training on daily basis the team on service and knowledge

banquet supervisor à millennium hotel Amman
  • Jordanie - Amman
  • avril 2014 à mars 2015

Ensuring guest satisfaction in all events
Supervising all events and outside catering
Creating the schedule for the team
Controlling all stock and bar inventory
Planning of all events and organizing the team for all day to day operation
Dealing with guest complaints assuring solutions satisfied guests
Reporting to the assistant director of food and beverage

Sky Lounge and bar Captain à millennium hotel Amman
  • Jordanie - Amman
  • octobre 2012 à mars 2014

Supervising a shift with 8 employees bar and dinner Service
Organizing and operating outlet
Dealing with guest complaints assuring solutions satisfied guests
Ensuring stores are stocked and ready for operation
In charge of preparation of the bar and stock

Zee diner supervisor à United Arab for truism
  • Jordanie - Amman
  • juin 2009 à août 2012

Supervising up to 6 employees Lunch and Dinner Service
Organizing and operating outlet
Dealing with guest complaints assuring solutions satisfied guests
Interviewing, Hiring and Training staff
Ensuring stores are stocked and ready for operation

salad house supervisor à United Arab for truism
  • Jordanie - Amman
  • août 2008 à mai 2009

Supervising up to 12 employees Lunch and Dinner Service
Enforcing restaurant’s concept
Assuring service standards and knowledge
Dealing with guest complaints assuring solutions satisfied guests

noodasia supervisor à United Arab for truism
  • Jordanie - Amman
  • juillet 2007 à août 2008

Supervising up to 15 employees Lunch and Dinner Service
Developing and implementing restaurant’s concept
Dealing with guest complaints assuring solutions satisfied guests
Assuring the achievement of service standards

Seasons restaurant Server à four seasons hotel Amman
  • Jordanie - Amman
  • août 2003 à juin 2007

Serving up to 200 guest's Breakfast Lunch and Dinner Service
Responsible for all staff training as the department Designated trainer
Verifying employees’ training and service knowledge
Handling reservations and special arrangements

Banqueting Server à four seasons hotel Amman
  • Jordanie - Amman
  • avril 2003 à juillet 2003

Serving up to 1000 guest's in special functions
Responsible for all staff training as the department Designated trainer

Éducation

Etudes secondaires ou équivalent, literary
  • à Qutaiba Bin Muslim
  • janvier 1999

Specialties & Skills

Hospitality Management
Food & Beverage
Restaurant floor manager
Restaurants Management
Event Management
Restaurants
Food Safety
Extensive knowledge of Restaurants, Bar/Lounge, Room Service and Kitchen Operational procedures
Ability to use standard software applications and hotel systems
Successful change management skills
adobe photoshop
Training
Marketing
Catering
Strategic planning skills
Event management operations
Problem-solving skills; encourages new innovative solutions when appropriate
Consensus building skills
Restaurants, room service, bar and kitchen equipment and routine maintenance needs
Strong communication skills (verbal, listening, writing)
Purchasing, inventory controls, supplies and equipment
Strong organizational skills
Exercise flexibility rather than rigid adherence to procedures in order to accomplish goals
Effective influential skills
Great customer and associate relation skills
graphic designer ‘social media’
Restaurants Management
Customer Service
Hospitality
Management
Administration
Hotel Management
Leadership

Profils Sociaux

Langues

Anglais
Moyen
Arabe
Langue Maternelle

Adhésions

international labor organization
  • role play
  • July 2016

Formation et Diplômes

employee management (Formation)
Institut de formation:
learning center
Date de la formation:
August 2016
Durée:
23 heures
cost control (Formation)
Institut de formation:
hotel training department
Date de la formation:
November 2005
Durée:
4 heures
graphic designer ‘social media’ (Formation)
Institut de formation:
learning center
Date de la formation:
February 2022
Durée:
20 heures
photoshop (Formation)
Institut de formation:
learning center
Date de la formation:
January 2023
Durée:
15 heures
Coaching (Formation)
Institut de formation:
hotel training department
Date de la formation:
July 2005
Durée:
8 heures
Designated Trainer (Formation)
Institut de formation:
hotel training department
Date de la formation:
May 2004
Durée:
20 heures
Catering (Formation)
Institut de formation:
hotel training department
Date de la formation:
April 2005
Durée:
7 heures
Microsoft Office Skills (Formation)
Institut de formation:
hotel training department
Date de la formation:
March 2003
Durée:
12 heures

Loisirs

  • photography
    just I like it