Procurement & Logistics officer
Nissan jordan
Total years of experience :9 years, 6 Months
*Estimating product demand, developing demand forecasts.
* Analyzing inventory flow and shortage.
*Review Historical Sales by Product.
*Interact with sales, marketing, to understand demand forecast.
* Monitor and maintain inventory levels, ordering new items as needed to keep the
inventory fully stocked and supplied.
*Preparing spare parts orders for all branches from our supplier.
*Collate purchase orders and purchase requisitions in order to order materials, goods and
supplies and Send them to the suppliers.
*Review inventories and order as required.
*Interact with the suppliers on a day to day basis.
*Review deliveries against the orders. *Track the status of any orders.
* Deal with under orders, over orders and damaged goods.
*Ensure that any invoices are sent to accounts for payment.
*Coordinating transportation providers to ensure prompt and proper movement of
shipments.
*Reviewing purchase orders and shipping documents to ensure accuracy.
*Making special shipping arrangements as necessary.
*Tracking and fixing shipping errors.
*Preparing bills and invoices.
*Ensuring that the quality of all services provided meets the required standards.
*Follow up shipments with until they arrive at the warehouses and supply the branches
with spare parts required.
• Keep abreast of HR regulations and legislation changes and requirements
• First port of contact for all staff on HR matters and questions
• Manage recruitment requirements and liaise with recruitment agencies, negotiating all terms of business etc.
• Oversee implementation and management of all Staff Incentive Program activities throughout the year
• Manage all HR documents - create, maintain and update confidential HR records for new or existing staff as required. For example, preparing new employee employment contract, letter of offer, staff company handbook and forms
• Manage staff leave, sick and TOIL absence, including management approvals, record keeping and liaising with staff directly on their leave approval/rejection, holiday entitlement balance, paternity/maternity leave etc.
• Assisting the CEO and MD with any task they require day to day, efficiently completing these duties and demonstrating your ability to up manage. Both business and personal matters - transport, hotel bookings, appointments, any research, event reminders, opening mail, filing etc.
customer care :
*Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
*Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
*Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
telesales:
*Make outbound calls to prospective customers
Work to daily / weekly targets, to achieve required
making outbound business to business calls
booking meetings and demonstrations for the account manager
* sourcing leads from the internet and email campaigns
explaining and promoting the product to prospective clients
* assisting sales executives to achieve their sales targets with all aspects of sales
process
* assisting with marketing activities
sales planning activities
Maintaining and updating customer database
sales Coordinator :
*Tracking sales orders to ensure that they are scheduled and sent out on time.
Effectively communicating with customers in a professional and friendly manner.
Ordering and ensuring the delivery of goods to customers.
*Supporting the field sales team.
Resolving any sales related issues with customers.
Completing the administrative needs of the Sales Department.
*Making follow-up calls to confirm orders or delivery dates.
*Responding to sales queries via phone, e-mail and in writing.
• designing and promoting activities to meet customer demand and generate revenue.
• advertising and promoting the club or center to increase usage.
• maintaining high levels of customer care, often with a particular focus on avoiding loss of existing users.
• managing maintenance, repairs and cleaning cashing-up and keeping stock records;
purchasing equipment and supplies
• writing monthly or weekly reports and preparing cash projections for center owners or more senior management.
• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests .
