هنا الماسي

Maintains the work structure by updating job requirements and job descriptions for all positions.
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Prepares employees for assignments by establishing and conducting orientation and training programs.
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and training employees.
Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Contributes to team effort by accomplishing related results as needed.

Administration & Maintenance of Employee Database & HR Reports:
•Maintain and update all employee-related data bases, records and employee files.
•Maintain the Organizational Chart and periodically audit databases to ensure accuracy.
•Upload revised and updated HR forms and policies on the Docushare system. Prepare and generate the monthly HR Management Report to track departmental and company measurements that support the accomplishment of the company’s strategic goals.
•Coordinates travel plans, benefit administration and other arrangements as needed for the management team.

Talent Acquisition Administration:
•Manage the administrative logistics of the recruitment process. Maintain and update CV

Assist in notifying candidates of results of selection process, send candidate rejection letters, and prepare job offers.
•Prepare sign-on documentation, visa processing, accommodation, air ticket and orientation information for all new employees. Maintain and update relevant new hire tracking systems as required and liaise with other departments regarding new recruits status.
•Assist in coordinating New Employee Orientation Programme for all new recruits. Liaise with educational institutions to implement work study initiatives across various departments.
•Establishing and enforcing KPIs post Learning Interventions through Action Plans, reviewing and evaluating KPI achievement and producing an end of month spreadsheet.
•Setting up the KPI’s of the employees based on their job role and department to the company strategy and target, do regular inspection and follow up on measurements.


Employee Relations:
•Ensure the delivery and administration of effective HR services to all line managers and employees in a professional and diplomatic manner, whilst maintaining integrity and confidentiality.
•Respond to employee queries/concerns/complaints and effectively address them on a timely manner and exceed satisfactory levels.
•Prepare and ensure the efficient and timely delivery of requested documentation such as Certificate Letters (Bank / Traffic Dept / Immigration / Etisalat / Embassy / Service Certificates / Visa Renewal Letters.



Leave Processing, Medical Insurance & Salary Administration:
•Ensures leave applications are completed and approved by direct manager prior to start of leave and return of duty. Prepare and generate a Leave Report to track all leave information for interested departments and for analysis of trends.
•Processes enrolments, changes, and terminations of participants in all benefit plans and programs. Liaise with Payroll with activities related to air ticket payments, leave, and extras charges for personal documents (e.g. update of labour contract) for the accurate and timely payroll processing.
•Liaise with Al Otaiba for the issuance of medical cards for all staff. Assists employees with any benefit claim issues or concerns.

Terminations & Resignations:
•Ensure all termination and resignation formalities have been effectively completed by relevant parties.
•Ensures clearance letter, visa/labour card cancellations are completed. Generate exit interview reports for analysis.
•Liaise with Finance department regarding final settlement of end of service benefit to the employee leaving the company.

Visa & Labour Card Process:
•Maintain and update a Visa and Labour Card Database so to effectively liaise with line managers and the PRO. Coordinate with Finance department regarding Bank guarantee, Ministry of Labor & Immigration charges.
•Maintain an effective relationship with the PRO related to Immigration and Labor rules and processes. Submit necessary documents in a timely manner to avoid fines with regards to the processing of employment, visit visas, labour card and trade license renewals.
•Ensure the timely and effective follow-up and monitor developments of visa processing. Notify new recruits on documents required in processing their employment visas.
Event Management Process
•Working with the Marketing Manager to successfully deliver both the company and third party events at which the company has a presence.
•Coordinate marketing and sales efforts for industry tradeshows and events. Work with marketing groups on getting the best presence possible at all events to enable sales team to meet their objectives at each show.
•Work with the marketing team to introduce and execute SMART marketing campaigns or related communication activities to promote Xerox products and services in conjunction with direct sales and channels/partners
•Ensure commitment to outlook accuracy, meeting deadlines, attendance & time keeping, prompt response to customer requirements, and keeping commitments.

Ad hoc Projects:
•Assist the HRM as necessary or requested in projects by preparing, gathering, coordinating relevant information to successfully implement new & planned HR strategies and initiatives such as Succession Planning, Organizational Development, Policy & Procedure Manual and Handbook, HR Newsletter, and Employee Assistance Programs.

Handling land logistics for newcomers.
Coordinating with PRO on visa/residency finalization.
Liaise with Alico Insurance Company to enroll all our new hires in the scheme as per the bank policy.
Dispatch all Alico Cards to employees.
Assist employees with the medical claims procedure by providing clarification on the process and coverage.
Providing administration support to the HR Manager.