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Hana fahem, Sales Supervisor & Event Coordinator

Hana fahem

Sales Supervisor & Event Coordinator·RONDVILL Katara

Qatar

Bachelor's degree, Education And Sports

Work experience

Total years of experience: 6 years, 5 months

Sales Supervisor & Event Coordinator

January 2023 - Present

RONDVILL Katara

Doha, Qatar

January 2023 - Present

• Coordinate events, promotional campaigns, and customer engagement activities at Katara.
• Supervise daily sales operations and support staff performance improvement.
• Manage merchandising, CRM systems, supplier communication, and customer relations.
• Prepare operational and sales reports while ensuring excellent customer experience.
Company industry:
Retail & Wholesale
Job role:
Hospitality and Tourism

Sales Executive

November 2022 - March 2023

Qatar Airways

Doha, Qatar

November 2022 - March 2023

Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Sales Assistant

January 2022 - January 2023

Harrods – Qatar Duty Free,

Doha, Qatar

January 2022 - January 2023

• Delivered premium customer service in a luxury retail environment.
• Handled merchandising, stock replenishment, inventory control, and cash transactions.
• Supported sales growth through product knowledge and customer engagement.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Sales Supervisor

May 2022 - August 2022

Djerba International Airport

Tunis, Tunisia

May 2022 - August 2022

• Supervised retail operations and inventory management across airport outlets.
• Managed merchandising standards and staff coordination.
• Maintained supplier relationships and resolved customer inquiries effectively.
Company industry:
Airlines
Job role:
Sales

Event Manager

January 2020 - January 2022

ATLAS WORLD

Sfax, Tunisia

January 2020 - January 2022

• Planned and coordinated events, marketing campaigns, and client activities.
• Managed partnerships, suppliers, budgets, and customer communications.
• Led operational teams to ensure successful event delivery and customer satisfaction.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Education

ISSEPS

June 2022

June 2022

Bachelor's degree, Education And Sports

Tunisia

Sfax High School

January 2019

January 2019

Bachelor's degree, Agricultural And Human Sciences

Tunisia

Skills

POS
Expert
POS
Expert
IT Management
Expert
IT Management
Expert
Sales
Expert
Sales
Expert
B2B
Expert
B2B
Expert
B2C
Expert
B2C
Expert
Creative
Expert
Creative
Expert
management
Expert
management
Expert
team leader
Expert
team leader
Expert
solution oriented
Expert
solution oriented
Expert
communication
Expert
communication
Expert
Marketing
Expert
Marketing
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Teamwork
Expert
Teamwork
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Arabic

Expert

French

Expert

Turkish

Beginner

Memberships

AIESEC

TEAM LEADER B2B & B2C

January 2018

JCI

Marketing team leader

February 2020

RUN IN SFAX

HEAD OF EXTERNAL RELATION COMMISION

January 2017

Training and Certifications

Certifications
Workshop: Build Your Skills
Sport and Physical Education (ISEPS)
time management
photoshop
social media managment