hanan altamimi, Customer Relations Representative

hanan altamimi

Customer Relations Representative

SABB

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, English Language and Literature.
Expérience
3 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 1 Mois

Customer Relations Representative à SABB
  • Arabie Saoudite - Riyad
  • août 2013 à août 2014

-Coordinated with customers and obtained personal financial information and interpreted available services.

-Introduced new deposit accounts and accepted loan applications.

-Handled customer questions and scrutinized account errors.

-Aided customer in filling loan and credit cards applications.

SABB, AlGhadeer Branch, Alriyadh.

Premier Virtual RM à SABB
  • Arabie Saoudite - Riyad
  • août 2012 à août 2013

-Call potential customers to schedule appointments utilizing inside sales lists.
-Contact existing customers to educate them about new services and up sell products.
-Assist in the development and preparation of sales scripts while training other telemarketing representatives.

Call Centre Agent: à SABB
  • Arabie Saoudite - Riyad
  • décembre 2011 à août 2012

Call customers and sell products and offer services.
Riyadah Company, works for SABB as an outsource employee.

Referral Coordinator à Alhabib medical center
  • Arabie Saoudite - Riyad
  • août 2011 à novembre 2011

Coordinated, liaised and networked between insurance companies. 
Managed filing and tracking insurance claims and informed patients of their claims status.  Al-Habib Medical Center, Al-Olaya, Al-Riyadh .

Éducation

Baccalauréat, English Language and Literature.
  • à Princess Nora Bint Abdulrhaman University
  • mai 2011

Specialties & Skills

Communicator
Writing
Advisement
Customer Service
team work
multitasking
communication skills
analytical skills
creativity

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Refreshment of bank information (Formation)
Institut de formation:
The Institute of Banking
Date de la formation:
May 2014
Durée:
40 heures
Telemarking skills (Formation)
Institut de formation:
SABB
Date de la formation:
January 2013
Durée:
2 heures
General banking information) (Formation)
Institut de formation:
SABB
Date de la formation:
August 2012
Durée:
40 heures