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hanan fawzy youssef, Financial Adviser and Insurance Agent

hanan fawzy youssef

Financial Adviser and Insurance Agent·Allianz

Egypt

Bachelor's degree, Communication & Electronic

Work experience

Total years of experience: 24 years, 0 months

Financial Adviser and Insurance Agent

December 2011 - Present

Allianz

Cairo, Egypt

December 2011 - Present

 Solving problems existing customers.
- Selling insurance products over the phone.
- Explain insurance policies and procedures courteously and patiently.Expert in closing Life insurance & Health insurance policies for individuals and companies.
- Expert in closing Property insurance & motor insurance policies.
- Attendance at meetings and seminars and programs for new products.
- Contact existing customers and new prospects to sell insurance products

Company industry:
Insurance & TPA
Job role:
Sales

customer service

August 2011 - November 2011

Ace Life Insurance

Cairo, Egypt

August 2011 - November 2011

- Solving customer problems and answer their questions.
- Selling life insurance policy and Safety for customers.
- Increasing awareness of insurance to customers and convince them its importance.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Telesales

April 2009 - July 2011

Credit Agricol Bank

Cairo, Egypt

April 2009 - July 2011

- Answer customers' questions about bank products and try to solve any problems.
- Customer contact and scheduling to explain the benefits of the bank and performances.
- To sell banking products, this invites potential customers to deal with the bank.

Company industry:
Banking
Job role:
Sales

Websites designing& programming

September 2007 - January 2009

Omega Company for Computer and Internet Services

Egypt

September 2007 - January 2009

Websites designing& programming and making security precautions to these programs

Company industry:
Software Development
Job role:
Information Technology

Assistant Director of Administration

February 2002 - June 2007

Mahrati Office Equipment Company

February 2002 - June 2007

- Fulfillment of director of administration while traveling
- fix Electronic Cards.
-Programming Centrals and linked to the net.
-Sending and Receiving E-mails, Faxes and Writing reports and projects.

Company industry:
Technical Maintenance & Repair
Job role:
Management

Education

Faculty of Engineering

January 2001

January 2001

Bachelor's degree, Communication & Electronic

Egypt

GPA (percentage): 64%

GPA (percentage): 64%

Project Degree: Good
View attachment

Skills

Customer Service
Expert
Customer Service
Expert
Programming
Expert
Programming
Expert
Retail Banking
Expert
Retail Banking
Expert
IP Cameras
Expert
IP Cameras
Expert
Insurance
Expert
Insurance
Expert
Expert in closing Property insurance & motor insurance policies
Expert
Expert in closing Property insurance & motor insurance policies
Expert
برمجة
Intermediate
برمجة
Intermediate
- Working with a team. - Working under pressure. - Use the computer efficiently
Expert
- Working with a team. - Working under pressure. - Use the computer efficiently
Expert
Selling insurance products over the phone
Expert
Selling insurance products over the phone
Expert
he speed of learning new skills and new programs
Expert
he speed of learning new skills and new programs
Expert
Insurance
Expert
Insurance
Expert
IP Cameras
Expert
IP Cameras
Expert
Retail Banking
Expert
Retail Banking
Expert
Programming
Expert
Programming
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Intermediate

Arabic

Native Speaker

French

Beginner

Memberships

نقابة المهندسين

مهندس أتصالات

February 2002

Training and Certifications

Training
Central Room for Energy Control
Qema Factory
Aug 2001

Hobbies and interests

القراءة- تعلم لغات البرمجة- خدمة عامة- تعلم خبرات جديدة.

تصميم صفحات نت و عمل برامج بلغات البرمجة