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Hanane Chawki , Export CS & Docs Executive

Hanane Chawki

Export CS & Docs Executive·Emirates shipping line – ESL

United Arab Emirates

Master's degree, International Business

Work experience

Total years of experience: 5 years, 8 months

Export CS & Docs Executive

March 2025 - Present

Emirates shipping line – ESL

Dubai, United Arab Emirates

March 2025 - Present

• Managed export handling processes from bookings to
invoicing, ensuring compliance with international shipping
regulations
• Handled DG / Flexi / OOG bookings, coordinating with
suppliers & agents for approvals and timely shipping
• Provided customer service and documentation support
Company industry:
Shipping

Sales & Procurement Executive

January 2023 - January 2025

TUF Group

Dubai, United Arab Emirates

January 2023 - January 2025

• Coordinated sales and export of steelmaking raw materials
(Ferro alloys, Anthracite, refractories, cored wires ..)
• Managed procurement and vendor relationships to secure cost
effective sourcing
• Negotiated and closed profitable sales contracts with new and
existing customers to increase loyalty and retention.
• Evaluated costs against expected market price points and set
structures to achieve profit targets.
• Conducted vendor management and follow up on deliveries,
optimizing supply processes to reduce lead times by 15%
• Generated leads through cold calling / traveling in Mena
region / north Africa / Europe and Latin America
• Participated in industry conferences / forums to identify new
procurement opportunities and build suppliers networks
Company industry:
Trading & Commodity Trading
Job role:
Purchasing and Procurement

MENA SalesExecutive

August 2022 - December 2022

ARVICON INTERNATIONAL

Delhi, India

August 2022 - December 2022

• Managed sales and export coordination of natural stones ( Granite, Marble, limestone, tiles …)
• Overseeing procurement from factories and ensuring quality standards
• Maintained relationships with customers and generated leads in north Africa / Mena regions
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Conducted Business trips to factories across INDIA for direct procurement negotiations, enhancing vendor
partnerships and reducing sourcing costs
Company industry:
Mining & Quarrying

Professional Certifies trainer & Area manager

December 2021 - August 2022

KINGSTONE BUSINESS ACADEMY / DUBAI -UAE

Dubai, United Arab Emirates

December 2021 - August 2022

• Organised workshops designed to enhance skills in Time management, Problem solving, self development
• Provided support & guidance to new joiners in north Africa region
• Content creation & writing of workshops & posts in Arabic & English .
• Proofreading & translation of documents from /To Arabic & English .
• Prepared workshops & courses headlines related to self development, NLP, Time management …
Company industry:
Training & Education Center

Ground CS Administrator

April 2022 - July 2022

Ceva Logistics

Casablanca, Morocco

April 2022 - July 2022

• Developed lasting relationships with customers, which helped to bring in additional business opportunities.
• Coordinated with suppliers to ensure smooth supply chain operations for international shipments
• Managed the customs clearance of goods in MEAD (Customs warehouse ).
• Preparing, amending all shipping documents ( Bill of leading / Delivery orders /Release documents / customs
docs ..)
Company industry:
Distribution, Supply Chain & Logistics

Ocean & Road import/ export specialist

November 2021 - March 2022

LOCOFREIGHT

Casablanca, Morocco

November 2021 - March 2022

• Created and transmitted accurate documentation to governmental agencies for import activities.
• Oversaw timely and accurate Customs filings and related documents to facilitate communications flow.
• Responded to customs, customer and internal requests and notices about classification, duty rates and
documentation requirements to support import regulations.
• Coordinated and negotiated contracts to facilitate freight movements.
• Coordinated company product shipments and international transactions to eliminate freight delays.
• Prepared and processed import and export documentation according to customs regulations, laws or
procedures.
Company industry:
Merchandising

Ocean & Road Freight specialist

July 2021 - October 2021

SMARTSHIP WAYS

Casablanca, Morocco

July 2021 - October 2021

• Scheduled, coordinated and conducted Ocean and Road shipment for export and import operations.
• Prepared all shipment documents.
• Managed record in ERP for all shipments .
• Handled pricing and negotiation with customers.
Company industry:
Shipping

Operation Intern

February 2021 - May 2021

ARKAS LINE

Casablanca, Morocco

February 2021 - May 2021

Company industry:
Shipping
Job role:
Accounting and Auditing

Logistics assistant intern

April 2019 - May 2019

LOCOFREIGHT

Casablanca, Morocco

April 2019 - May 2019

Company industry:
Merchandising
Job role:
Logistics and Transportation

Operation / HR intern

January 2018 - January 2018

SWISSPORT

Casablanca, Morocco

January 2018 - January 2018

Company industry:
Airlines
Job role:
Human Resources and Recruitment

Commercial & Logistics intern

November 2017 - November 2017

DAMANDIS

Casablanca, Morocco

November 2017 - November 2017

Company industry:
Distribution, Supply Chain & Logistics

Logistics intern

April 2017 - April 2017

ONLINE SHIPPING

Casablanca, Morocco

April 2017 - April 2017

Company industry:
Shipping
Job role:
Logistics and Transportation

Import & Export intern

February 2017 - February 2017

SAFMARINE ( MAERSK GROUP

Casablanca, Morocco

February 2017 - February 2017

Company industry:
Shipping
Job role:
Logistics and Transportation

Education

National School of Commerce and Management (ENCG) Marrakech

January 2021

January 2021

Master's degree, International Business

Morocco

the Faculty of economy (FSJES) Ain sebaa Casablanca/

January 2019

January 2019

Diploma, International Business

Morocco

management institute ISGI (OFPPT)

January 2018

January 2018

Bachelor's degree, Commerce

Morocco

Oum Elbanine

January 2016

January 2016

High school or equivalent, Applied Physics

Morocco

Skills

Purchasing
Expert
Purchasing
Expert
International Trade
Expert
International Trade
Expert
International Sales
Expert
International Sales
Expert
Procurement
Expert
Procurement
Expert
B2B Sales
Expert
B2B Sales
Expert
odoo
Expert
odoo
Expert
communication
Expert
communication
Expert
genesis
Intermediate
genesis
Intermediate
b2b sales
Intermediate
b2b sales
Intermediate
lead generation
Expert
lead generation
Expert

Languages

Arabic
Native Speaker
French
Expert
English
Expert
Spanish
Intermediate
Russian
Beginner
Hindi
Beginner

Memberships

international lions club

member

January 2025

Hobbies

  • Travel
    I travelled 6 countries so far