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hance onesmo massawe, IT Support Specialist

hance onesmo massawe

IT Support Specialist·National micro-finance Bank

Tanzania

Master's degree, General Management

Work experience

Total years of experience: 4 years, 4 months

IT Support Specialist

January 2010 - July 2012

National micro-finance Bank

Tanzania

January 2010 - July 2012

National micro-finance Bank 2010 - Up to date IT Support Specialist
Tanzania Limited (Head Office)
Dar-es-salaam (Tanzania)

Task and Duties: • Support Users
• Server Installation and Maintenance.
• Hardware / software Installation, maintenance and upgrading
• Computer installation, installation, maintenance and upgrading
• UPS installation, installation, maintenance and upgrading
• Banking software installation, maintenance and upgrading (system administration)

Company industry:
Banking
Job role:
Information Technology

Creative Designer /technician

April 2008 - January 2010

Golden Graphic

Uganda

April 2008 - January 2010

Golden Graphic. April 2008-2010 Creative Designer /technician
Kampala (Uganda)

DUTIES
• Designing still images.
• Designing Logos, Banners, Posters, Business card, Billboards among others
• Website interface designing
• Database interface designing

Company industry:
Graphic Design
Job role:
Maintenance, Repair, and Technician

Education

University of Dar es salaam

August 2014

August 2014

Master's degree, General Management

Tanzania

GPA (point): 3.82 out of 4

GPA (point): 3.82 out of 4

Makerere University Kampala

January 2010

January 2010

Bachelor's degree, Business

Uganda

GPA (point): 4.2 out of 5

GPA (point): 4.2 out of 5

2007-2010: Makerere University Kampala, Makerere university Business school. Bachelors of Business Computing.

Kisubi High School

January 2006

January 2006

High school or equivalent, BUSINESS

Uganda

2005-2006 Kisubi High School. Namulanda P.0 Box 71767 Uganda Advanced Certificate of Education (U.A.C.E)

Bethany High School

January 2004

January 2004

High school or equivalent, BUSINESS

Uganda

2000-2004 Bethany High School Naalya P.O Box 28677 Uganda Certificate of Education (U.C.E)

Skills

Hardware 2FSoftware Installation

Expert

Maintenance Management

Expert

System Maintenance

Expert

UPS systems

Expert

Team Management

Expert

ACCOUNTING

Beginner

ASCP

Expert

BANKING

Expert

BUSINESS MANAGEMENT

Beginner

DATABASE

Intermediate

IT SUPPORT

Expert

MAINTENANCE

Expert

SYSTEM ADMINISTRATION

Expert

SYSTEMS ADMINISTRATION

Expert

UPS

Expert

Hardware 2FSoftware Installation

Expert

Maintenance Management

Expert

System Maintenance

Expert

UPS systems

Expert

Team Management

Expert

Languages

Swahili

Expert

English

Expert

Memberships

Makerere University Business School

Computing associationg

March 2007

Training and Certifications

Certifications
Certificate of attendance in AIX Operating system.
NMB
Jan 2012 - Jun 2012
TRIPLITTE CERTIFCATE
TECHNO BRIAN
Jul 2010 - Oct 2011
Microsoft certified Iformation technology proffessional
TECHNO BRIAN
Jun 2011 - Dec 2011