haneen alsalah

Front Office Manager at lancaster hotel

• Jordan - Amman
• My current job since March 2017

-Responsible for managing reservation sites OTS ( BOOKING.COM / EXPEDIA/ ..); registering
facilities in them, and managing these organizational operations for the two branches (gardens + dahiat
alrasheed)
- Executive &Administrative Support / Reports & Spreadsheets,
- Complaint Handling, Data Entry, Front Desk manager, managing reservations

receptionist at Lancaster Hotel Appartement

• Jordan - Amman
• June 2017 to April 2019

Telephone & Front Desk Reception greeting the guests, making the reservations, Customer
Service, Filing, Database & Records Management, Executive & Administrative Support,
Reports & Spreadsheets, Complaint Handling, Data Entry

organizer at Jordan Image for Educational & Cultural Exchange (JIECE)

• Jordan - Amman
• January 2013 to November 2017

Volunteer at Alzaytoona uni

• Jordan
• June 2016 to June 2017

translator volunteer

logistics executive at NIS ,New electronic system

• Jordan - Amman
• July 2013 to February 2017

include organizing and monitoring storage and
distribution of goods. The goal is to manage the entire
order cycle so as to enhance business development and
ensure sustainability and customer satisfaction.
1. to manage all logistic activies of the company
2. To maintain a good relation with the coustomer
3. to make a good relation with the shipping line and
airlines
4. booking with the transportation modes
5. Handle the logistic operation carefully
6. to prepare all the documents required for export or
import
7. to negotiate with shipping line and the customer