حنين نعمةالله

 Perform a variety of administrative, secretarial and clerical duties for the department. Coordinate and participate in office support functions, in order to meet the department’s goals and objectives.
 Review reports, and files documents for the purpose of ensuring accuracy, completeness and conformance to standard procedures.
 Act as a liaison between contracted service providers - Aramco, King AbdulAziz National Guard Medical City, and King Faisal Specialist Hospital.

2009 and January 2010
•Co-managed invoicing protocol project to achieve a 95% compliance rate.
•Assisted in streamlining the claims unit process to decrease related invoicing issue by 80%.
•Managed requested reports from the line management.
•Monitored providers’ complaints.
•Participated in the feedback sessions on agreed action plans to line managers.
•Managed the processing of signed-off statements with 100% accuracy.
•Supervised rework process ensuring 90% of second statement output within 10 days.
•Administrated the negative full and final settlement and collected it within 45 days.
•Implemented new assigned project “IBAN payment transaction” to all providers.
2008
•Computed providers’ settlement accounts and payments.
•Managed the collection of volume discount and rebate amount. Targeted SAR 3.5M yearly.
•Updated and reported payment’s data for the management.
•Tracked reconciliation of accounts.
•Provided full support to our clients’ requests to improve their satisfaction.
•Assisted in securing additional 40% signed subcontracts.