Logistics Manager
Almutlaq Furniture
مجموع سنوات الخبرة :13 years, 4 أشهر
• Plan & Lead the Migration project with DB Schenker Saudi Arabia to migrate stocks all over the kingdom to the new WHs, Khobar, Jeddah & Riyadh.
• Plan & execute the ERP/ SAP systems integration from logistics prospective.
• Plan & execute the full stock migration from operation prospective according to the approved budget.
• Manage capacity within transportation (market) and warehousing (dock throughput and storage space).
• Ensure that operations team are following the migration SOPs to ensure the migration is done according to the plan with minimal damages.
• Ensure the logistics inbound team and following the IB SOPs in receiving the goods according to WMS, proper item identification & proper put away.
• Ensure inventory accuracy and control, overseeing the receipt, storage, rotation, retrieval and timely dispatch of goods
• Ensure that materials in the warehouse are organized and maintained in an effective manner.
• Ensure inventory levels are adequate to meet customer needs, suggest inventory changes as appropriate, and ensure accurate inventory control and record keeping.
• Give recommendations regarding concerning expired and damaged stock along with the logistics team.
• Coordinate with the sales team to provide timely and accurate replenishment to all point of sales and customers.
• Coordinate the Quality Manager to ensure the implementation of the highest standards of quality assurance.
• Prepare the annual budget for the logistics department and present it to the Operations for approval.
• Manage the allocation of budget across the department to ensure complete adherence and highlight any deviation from the plan in a timely manner and recommend action as necessary and in line with the approved process.
• Manage multi-disciplinary reporting organizational units and ensure effective leadership in order to adequately manage human capital in their achievement of the department performance objectives.
• Lead the effective development and execution of the Operations Department’s strategy and plans to contribute in the strategic objectives set by the management.
• Plan and manage the activities of the Operations department to ensure processes and procedures are followed accurately and efficiently to achieve department business plans and priorities.
• Manage the distribution system to support the development of new markets and existing markets.
• Develop and implement warehouse and inventory processes to improve work-flow and efficiencies.
• Manage capacity within transportation (market) and warehousing (dock throughput and storage space).
• Select transportation routes and carriers to reduce transit time to the warehouse and to customers.
• Ensure inventory accuracy and control, overseeing the receipt, storage, rotation, retrieval and timely dispatch of goods
• Manage the return of goods in line with existing procedures including physical reception and entry in company stock.
• Ensure that materials in the warehouse are organized and maintained in an effective manner.
• Ensure inventory levels are adequate to meet customer needs, suggest inventory changes as appropriate, and ensure accurate inventory control and record keeping.
• Coordinate with the Procurement department to place orders to replenish stock avoiding inefficiencies or excessive surplus.
• Give recommendations regarding concerning expired and damaged stock along with the logistics team.
• Coordinate with the sales team to provide timely and accurate replenishment to all point of sales and customers.
• Coordinate the Quality Manager to ensure the implementation of the highest standards of quality assurance.
• Prepare the annual budget for the logistics department and present it to the Operations for approval.
• Manage the allocation of budget across the department to ensure complete adherence and highlight any deviation from the plan in a timely manner and recommend action as necessary and in line with the approved process.
• Manage multi-disciplinary reporting organizational units and ensure effective leadership in order to adequately manage human capital in their achievement of the department performance objectives.
• Provide guidance to subordinates on operational and people management matters. Provide them with mentoring and coaching when necessary in order to ensure that they are well equipped to tackle the operational requirements from a professional and behavioral perspective.
• Developed system solutions and logistic programs and strategies.
• Slashed payroll/benefits administration costs 30% by negotiating contractors pricing and fees, while ensuring the continuation and enhancements of services.
• Plan, optimize, and implement service solutions that improve performance of work - Predictability, costs and visibility.
• Adopted best industrial practices to identify new and unique strategies to differentiate customer from marketplace and drive customer satisfaction.
• Enabled customer feedback through various channels to improve the supply chain management.
• Make sure all individuals using the company assists are authorized and licensed to use them properly.
• Facility planning for the new locations to increase the store capacity, apply modifications on the existing stores when appropriate to increase their capacities.
• Prepare business and departmental budget plan (manpower, maintenance, purchasing) and make sure that the spending's are within the approve budgets.
• Continual analysis for stock control (over stock, dead stock, stock shortage), alert for ordering stocks based on the stock movement forecasting and sales seasons.
• Prepare recovery plan to minimize the non-good stock (damages, returns).
• Managed internal communications and presentations with regards to core performance metrics, program updates and ongoing informational programs.
• Monitored potential risks and other significant matters that required immediate solutions.
• Held meetings and discussions with the contractor’s to assess their distribution channel and resources as required to carry-out operations successfully.
• Working with multiple customers at the same time.
• Conducting disciplinary, capability and grievance investigations and taking appropriate action to address any failings.
• Responding to all customer complaints or queries in an efficient manner.
• Visiting key clients to build relationships and identify their key needs.
• Conducting loss investigations into missing stock and loads.
• Ensuring the efficient running of administration and office procedures.
• Securing and alarming premises and monitoring security procedures.
• Supervising the completion of all checks and documentation required by law.
• Monitoring and tracking the flow of goods into the warehouses.
• Controlling the order cycle.
• Conducted staff performance reviews, setting objectives, and identifying employee training requirements.
• Monitoring the process KPIs and evaluate the performance of the warehouses staff and to define the proper way to improve their performance.
• Ensuring the personal safety and safe working environment of staff.
• In charge of installation teams and responsible for ensuring Product Safety, Legality and successfully installation through effective Quality management Systems.
• Study the governmental contracts requirements and select the best provider to submit competitive quotations to acquire the contract.
• Contribute in product development to increase the company list of products.
• Developing and driving continuous improvement initiatives.
• Overseeing and coordinating the investigation of Customer Complaints and Non-conformities.
• Investigating incidences of staff non-compliance of procedures.
• Carrying out routine sampling of products produced.
• Assisting and conducting the trainings and development of staff.
• Dealing with technical issues as they arise.
• Maintaining the company’s SOP system.
• Managing the factories internal audit program.
• Ensuring that corrective action is taken to rectify any shortcomings.
• Providing input into development protocols.
In charge of the QC staff and responsible for ensuring Product Safety, Legality and Quality through effective Quality management Systems.