Senior Infrastructure Specialist
Centro Global Solutions
Total years of experience :11 years, 8 Months
• Manage and coordinate the resourcing for implementation
• Conduct market research to determine market requirements for existing and future products.
• Supervising technicians on their day to day tasks.
3/2012 - 1/2013 AL Gihaz Communication- Saudi Arabia (http://www.algihaz.com/)
Professional Services Manager
• Designing the active and passive components of network solution LAN/WAN.
• Manage and coordinate the resourcing for implementation
• Follow up on the active projects to ensure delivery within the timelines and ensure customer satisfaction.
• Managing post sales support and maintenance contracts.
• Conduct market research to determine market requirements for existing and future products.
• Analysis of customer research, current market conditions and competitor information.
• Develop and implement marketing plans and projects for new and existing products.
• Developing technology specifications and ensuring that new technology solutions are designed for optimal access and usefulness, and leveraging existing technologies when possible
• Applying architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability
• Identifying the technologies to employ based on price, performance, service agreements and organization constraints.
6/2010 - 5/2011 Main Telecom-Cairo, Egypt (http://www.maintelecom.com/)
Project Manager
11/2007 - 5/2010 Aramicon -Cairo, Egypt
Communication Network Specialist
• Participating in preparation of Telecommunications Projects RFP’s
• Making surveys for new structured cabling installations and preparing a bill of quantities for it.
• Coordinates with vendors for maintenance and new installations
• Provides network support for voice and data connectivity.
3/2003 - 10/2007 Xceed Contact Center-Cairo, Egypt- (www.xceedcc.com)
Cabling Infrastructure Specialist
• Termination of Fiber Optic cables.
1/1997 - 5/2000 ALCATEL EGYPT- Cairo, Egypt
Data Communication Field Installation
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