Senior Solutions Architect
CSG
مجموع سنوات الخبرة :25 years, 4 أشهر
• Digital Transformation consultant for Enterprise Business Solution.
• Lead Solution Design activities for all opportunities of the company engagments.
• Support Presales Team in leads and provide high level solution architect and sizing.
• Highlight expected issues and empower company decision Go/No Go for the bedding opportunity.
• Play role of Customer consultant in developing RFP, and set company proposal against it.
• Manage RM Department, Plan Department strategy and future expansion.
• Develop restructuring department teams and distribute their assignments.
• Set Department objectives and set criteria for successful achievement.
• Engage for Touch Lebanon BSS delivery project.
• Leading Solution Architects & Provide coaching to team members to ensure successful delivery.
• Engage as senior solution architect to support all customers in the region and world wide.
• Manage team assignments and evaluate and appraise their capabilities to develop company training plan.
• Engage in Ufone Pakistan Due Deliegance Enhancement Project
• Engage for STC Jawwy Project, Support Lebara Project 2nd phase.
• Leading Solution Architects & Provide coaching to team members to ensure successful delivery.
• Manage team assignments, evaluate and appraise their capabilities to develop company training plan.
• Engage in Vodafone Germany CCS Project, Lebara KSA, Umniah Jordan.
• Leading Development teams and plan product releases.
• Review and lead design team to validate product new features design.
• Receive requirements for the product owner and customers.
• Engage in Millicom Tigo Senegal, Viva Kuwait, Viva Bahrain, MTN.
• Manage charging, rating, incentive products development teams.
• Set team objectives and set criteria for successful achievement.
• Leading design team and provide coaching to team members to ensure successful delivery.
• Engage as senior designer to support INIVR product & IPCC development activities.
• Help and report progress of the development status and plan for product future enhancement with the product owners from PMG group.
• Design and review for product modules.
• Review product codes according to company standards.
• Coached development team to enhance their coding capabilities and mentor them.
• Support issues and challenges faces developers.
• Help and report to management achievement and plan for future enhancements.
• Develop of Sakhr Dictation Project, Sakhr Speech Recognition engine, Sakhr Automatic Speech Recognition SDK, Sakhr Directory Assistance and Speech IVR system.
• Successfuly, Participated in Developing Arabic Speech Recognition Engine.
• Developed a voice enabled IVR system project using Microsoft Speech .net SDK on top of Sakhr speech engine.
• Developed a large number of aided tools to create Speech Engine, and research tools to help R&D activities.
• I was responsible about creating language models using CMU LM tools.
• Successfuly, I developed Robust Silence Detector to detect speech activity in telephony noisy environment.
• Also, I built Acoustic models for model standard Arabic language using deferent techniques and tools like speaker dependant and speaker independent with SPHINX and HTK tools kit.
• Building IVR Auto Attendant System and voice mail using RHETOREX telephony board and Dialogic Analog boards.
Faculty of Engineering, Communication & Computer Department