Floor Manager
BOUBESS GROUP
Total years of experience :15 years, 5 Months
opening as a floor manager at the new restaurant for Boubess Group under the name of The butcher shop and grill .
I trained for two months at Cozmo caffe, located in ABC achrafieh .
Ensuring guest satisfaction through providing high service standards.
Maintaining tables set up and restaurant appearance.
Setting the section requirements.
Helping other team members in achieving different tasks.
Karam restaurant at
2014 - 2015 )
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
P & L / INVENTORY
Stay and Sweet tea beirut yanick aleno 2011 - 2013 as a supervisor
(Store in charge)
Developing customer relationship through maintaining high service standards, ensuring customer's satisfaction and handling complains.
Supervising daily operations.
Achieving budgeted sales and increasing average GP.
Decreasing shrinkages.
Coaching and ensuring proper staffing.
Allocating attendance schedules.
Conducting staff appraisal.
Conducting daily reports.