Reliability Engineering Manager
ConvaTec
Total years of experience :16 years, 5 Months
Leading multiple diversity teams in different manufacturing sites within 7 countries with different level of experience and roles (Engineering, Maintenance, Operations, Quality R&D, etc..)
Recommending and implementing changes to improve productivity and reduce cost and scrap, and rework data.
Defining policies & procedures for complete Assets Lifecyle within all manufacturing plants.
Working closely with maintenance and operation and quality to eliminate wastes/defects in processes, raw materials, operation disciplines, repair tasks, etc..
Supporting IT, Quality and Production in shifting to smart factories and industry 4.0 (iOT, sensors, robotics, etc..) and being updated of new manufacturing technologies and equipment in order to digitalize and automate our processes to ensure customer satisfaction and reduce cost through efficiencies.
Running different continuous improvement plans/projects to KPIs such as (yield, Cycle times, MTBF, OEE, TEEP, etc.)
Providing inputs and decisions based on data analysis as (ROI, ROA, etc.)
Creating different asset best practices as (Asset registry, classification, hierarchy, BOM, Criticality matrix, etc.) and developing RSD reliability strategies (RCM, FMEA, PMO).
Building a digital system to collect PLC data to automate OEE results and keep tracking our performance.
Implementing a new CMMS (Maximo) as per business need to standardize assets work execution.
Defining reliability metrics for detailed failure analysis reports (FRACAS, RCA, etc.)
Providing support leadership to the Manufacturing and maintenance Engineering team.
Involving in Early equipment management starting from design until complete operation. (FAT, SAT, etc.)
Establishing effective working relationships both internally and externally with Stakeholders to ensure optimal reliability engineering.
MAXIMO Project Manager for Road and Transport Authority (RTA), Dubai
RTA has implemented IBM Maximo system across the enterprise to automate many business
functionalities and processes. There are over 550 users across the organization who use
Enterprise Maximo. Current project objective is to upgrade their current system version to
Maximo 7.6 with all its integration (GIS, GRP, BMS and etc..)
Duties:
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• Overall responsible for delivering the project on time.
• Identifying the scope of work, services, deliverables, pricing, and assumptions related
to the RTA Enterprise Maximo 7.6 Project.
• Responsible for the quality assurance and overall integrity of the project.
• Communicate with all stakeholders in Project Management Office (PMO), and
provide the PMO with a high level of visibility on the project status, key risks and
mitigation plans to address the risks
• Reporting through agreed reporting lines on project Identifying and obtain any
support and advice required for the management, planning and control of the project
• Single point of contact for RTA Project Leads on all their respective project related
matters.
• Working closely with clients to understand their needs.
• Responsible to handle any escalations/issues from RTA.
• Responsible for coordinating with RTA Project Leads for resolving issues, escalations,
general requirements to fulfil the project needs.
• Responsible for onsite team management.
• Responsible for communication with the offshore team Project Manager for
deliverables.
• Managing the day-to- day operational aspects of the project.
• Arranging and managing all project related meetings.
• Attending client meetings & guiding them through processes.
• Attending and sharing with all Gap Analysis sessions and workshops.
• Producing timing, costing and scoping documentation.
• Establishing the overall success criteria for a project, including; time, cost, technical
and performance parameters.
• Writing progress reports & presenting them to directors.
• Monitoring all work in accordance with schedules.
• Participated in the hiring, training and assessment of maximo team.
• Identifying, costing and processing any contract variations.
• Tracking activities against the detailed project plans.
• Maintaining and completing Project Key Performance Indicators.
• Implemented Maximo 7.6
• Acted as Change Manager for ongoing improvements/new requirements for changes to MAXIMO-EAM, documented them, and worked with the MAXIMO vendor to produce and approve a Functional Configuration document.
• Configured, defined, customized, developed (Workflows, escalations, roles, actions, database configuration, Cron Task, security, Start Centers, KPIs, Reports etc..)
• Captured business requirements starting from (As-Is, To-Be, design, build, testing, training etc..)
• Supervised technically the work on Maximo installation, setup, WebSphere, clusters, JVMs, Oracle database as well as DB2.
• Implemented strict Configuration Management of the MAXIMO-EAM technical environment in relation to vendor patches and hot fixes. Carried out and managed periodic system refresh activities.
• Applied, tested, and deployed the required configuration using the MAXIMO-EAM tools.
• Managed and attended all the GAP analysis meetings. Listed new or enhanced requirements with Functional support team, secured the budget with Sponsor and planned implementation with vendor.
• Communicated problem status and resolution to the MAXIMO-EAM functional team so that they are aware of current status.
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
• Restore normal service operation in case of Incident to fulfill SLA/OLA.
• Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
• Identify weaknesses in used processes and eliminate them following industry and internal standards.
• Plan, implement and maintain a stable technical infrastructure to support organization’s business
• Deliver effective training plans and concepts to train other employees and ensure their fulfillment.
• Responsible for the development of an effective planning process, for the creation of an integrated project schedule within the organization.
• Responsible for building the team from the ground up, providing solid, actionable recommendations with regard to process, technology, and staff.
• Implement and lead an effective project change management process that pro-actively identifies project changes and incorporates an appropriate impact analysis and approval for such changes across the ERP program team.
• Responsible for creating and maintaining a monthly financial management process that incorporates actual financial performance to forecasted performance and justifies all variances.
• Responsible for making timely, effective decision at the project level and communicating those decisions both up and down the program structure, while approaching needed decisions in a logical and thoughtful manner and weighing conflicting information.
• Ensures that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Develop and maintain an application support model to include responsibilities and processes.
• Ensures that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
• Ensures the accuracy of data migration using several new methods of API’s and etc.
• Reviews and analyzes existing applications effectiveness and efficiency, and develops strategies for improving or leveraging these systems.
• Evaluates, installs, configures, and deploys new applications, systems software, products, and/or enhancements to existing applications.
• Provides regular and ad hoc reports to management as required.
• Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
Senior Systems Analyst
• Managing and supervising a team for analysis, implementation, improvement, development, upgrading and maintenance of IT Systems having the ability to effectively manage and communicate within multi-cultural and multi-national workforce.
• Executed multiple strategic projects as per projected scope, time and within planned budgets.
• Managing high customizations (60% of objects modified) for different business tracks.
• Consulting, managing and designing a Financial System that reports up-to- date work order, job, contract, and budgets vs. actual hours/cost information.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Managing and designing a new Strategy for HR, including recruitment policies, quality procedures, discipline, grievance, counseling, pay and conditions, contracts, training and development.
• Managing and designing several Business solutions with high efficient processes.
• Developing Software to manage different business areas (Finance, Human Resource, Procurements and Maintenance (Budgeting, overtime & etc..)
• Developing & maintaining the company IT systems, software and databases.
• Applying ERP Oracle Applications E-Business Suite.
• Knowledge of Oracle different Modules.
• Contacting Business Managers, End Users, and Consultants for gathering Revised Requirements and Project/Timeline Updates.
• Implementing training solutions that meet the needs of the business and the end users, and then evaluating training programmers.
• Experienced and knowledgeable in establishing projects portfolio management, change management, knowledge management and performance management processes.
• Following-up researches to establish budget Improvement, profit increase and morale improved.
• Recommending and implementing improvements and efficiencies.
• Having excellent time management, confidentiality & communication skills.
• Evaluate, test, advise, train and support I.T. related projects.
• Maintaining documentation of changes regarding users, functions & systems.
• Performing routine audits of systems and software
Oracle ERP:-
• Implementing and customizing various Oracle ERP screens and business flows for various tracks such as (HR, Projects, Supply Chain & Finance).
• Accesses and applied specifications and requirements received from different divisions and designed an effective data workflow process.
Legacy:-
• Designed and developed various standalone oracle applications successfully for different departments (Finance, Human Resource, Payroll, Overtime, Recruiting, Training, Stocks, Overtime, Clinics and etc...) that have helped in making the organization's systems as most integrated and technologically advanced utilizing Oracle 6i & SQL Plus in addition to 10G.
• Implemented Several Forms and Reports for different departments mainly business departments (Finance, Banking sector, Accounting, Human Resource and etc.) Using Oracle Form builder and Oracle Report Builder.
Placed Several Times on Honor List. My major was Business Computer, covered major business courses (mgmt , Marketing, accounting, etc..) and from IT (programming, software eng. , data analysis and etc..)