training and development manager
altayar
مجموع سنوات الخبرة :20 years, 11 أشهر
Training reports and systems (i.e. tracking & maintain training completion, update the online
training system, archive training qualifications and reflection on system, update and Maintain
training skill matrix etc)
Administration and Coordination of technical training (i.e. Design, track, and execute training
plans, coordination of training logistics including follow-up of enrollments, preparation of
materials, development of new training materials).
Coordinating and maintaining organization's technical on-boarding program.
Planning, delivery and evaluation of tech -training programs to ensure delivery of Training
calendar with excellence.
Responsible for the technical training needs assessment, prioritization, plan & calendar.
Assist the site L&D on projects (i.e. New Hire Qualification programs for operators, tool-kits,
programs, etc.)
with recruiting teams and human resources representatives to accomplish hiring
objectives
Operated and maintained applicant tracking and candidate management systems
Scheduling and conducting interviews
Developed and managed pipeline for entry-level and experienced candidates
Wrote and mailed acceptance letters
Developed lists of qualified candidates for hiring managers
Developed targeted strategies to locate and onboard specific candidate types, meeting short-
and long-term business objectives
Operating machines in correct use, calibration procedures and basic repairs
Generated detailed troubleshooting guides and repair procedures and managed ongoing
safety and operational improvements by writing and implementing emergency procedures for
plant-wide use
Managed quality assurance program including on site evaluations, internal audits and customer
surveys
Developed and implemented sales strategies to increase revenue
Exceeded established sales goals and increased client retention.
Reached out to customers after completed sales to evaluate satisfaction and determine
immediate service requirements
Performed shift change tasks each day to keep store efficient and neat.
Maintained clean, sanitized and well-organized food preparation zones to promote store
efficiency.
Checked completed orders for accuracy and bagged meals for easy carrying.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Education
PERSONAL ACHIEVEMENTS
Arranged food items on serving trays and placed in take-out packaging to produce orders for
customers.
Observed customer purchases in line and differentiated between standard portions.
Placed orders by listening to customers, documenting selected menu items, substitutions and
add-ons.
Took food orders from patients and families, and explained offerings.
Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Processed payments and counted change to complete transactions.
Operated as full-service food provider in establishment by taking orders, preparing meals and
collecting payments.
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