Marketing Specialist
Cubillion
مجموع سنوات الخبرة :3 years, 4 أشهر
-Created and implemented marketing strategies.
-Crafted and edited the needed content for the campaigns
-Managed social ad accounts.
-Prepared reports by collecting and analyzing sales data.
-Organized promotional activities for new products/services.
-Created the launching content for the project.
-Crafted the menu content.
-Crafted the content calendar.
-Translated MMA game content to create an Arabic version of it.
- Crafted Arabic/English monthly content for social media platforms.
-Posted content across social media accounts.
-Engaged with gamers on different channels.
-Created content for the campaigns: creatives, ad copies and lead intro.
-Managed the budget allocation between channels.
-Developed and managed all internal communications.
-Provided market research, competitive analysis, campaign results, and consumer trends.
-Managed the incoming leads.
-Handled the sales part of the accounts.
-Registered the customers' appointments.
-Sent confirmation/reminder messages for the customers via WhatsApp.
-Analyzied the customer behavior for the handled accounts based on the customers' show-ups, cancellations, sales...etc,
-Handled customers over the phone.
-Built a good Rapport with Clients over the phone.
-Handled and resolved customer complaints
-Managed customers' accounts.
-Followed up on customer interaction.