هاني حامد

Technical Project Manager

Orange-Egypt

البلد: مصر - القاهرة
التعليم: دبلوم, computer networks
الخبرات: 13 years, 0 أشهر

الخبرة العملية

مجموع سنوات الخبرة :13 years, 0 أشهر

Technical Project Manager في Orange-Egypt

مصر - القاهرة
أشغل هذه الوظيفة منذ يناير 2018

Duties:

 Following up on the project progress in terms of approvals, development, testing and deployment.
 Translation of business requirements into technical specifications by holding the needed meetings with both business and technical teams.
 Integrate with all Orange network infrastructures including Core, post-paid & Pre-paid charging, DWH and provisioning.
 Managing & coordinating between all stakeholders under Products & Services department throughout projects (USSD, Portal, EtopUp, Orange Money, SMSC)
 Increase in-house developments and further develop this initiative to minimize the company’s expenses.
 Study Business requirements carefully and build with the team the proper design to fulfil commercial plans.

Network Performance Solutions (IT Project Manager) في Orange-Egypt

مصر - القاهرة
يناير 2014 إلى ديسمبر 2017

Duties:
 Work with all Technology teams to configure, monitor and report the performance of different services.
 Work with different suppliers through TAC cases to fix the software bugs and other operational issues of DN Management platforms
 Install, test, do the acceptance and upgrade of all DNM Platforms under responsibility.
 Report the Network Capacity Issues of all DN infrastructures and follow up on them till being resolved with Technical Teams.

Network Support Engineer في TE Data - Egypt

مصر - القاهرة
يونيو 2011 إلى ديسمبر 2013

The overall job purpose is to provide reliable and efficient support and provisioning to endusers networks customers. The Managed Networks team are a key part of the Managed Services department and provide two main functions:
 Dedicated support to business and endusers customers of TE Data, including high-end business grade routers and firewalls.
 Build and deployment of managed hardware for customer solutions.
This role is expected to expand into other hardware categories including VOIP PBX and managed switches in the future.
also receive tickets from first line support and troubleshoot it and escalate some problems to NOC engineers and follow up with cases till it solved