Dental Assistance
University Pediatric dentistry
Total des années d'expérience :4 years, 2 Mois
In my role at BJ's Wholesale Club, I have served as a Cashier and Member Services representative since March 2020. I excel in providing exceptional customer service by informing customers of sales and promotions, consistently exceeding weekly sales and loyalty program goals. My responsibilities extend to supervising cashiers, managing transactions, and preventing shoplifting through thorough receipt checks. I am adept at accurately processing cash and credit POS transactions, ensuring a balanced drawer. Additionally, I handle returns and exchanges, respond to telephone inquiries, and effectively resolve customer complaints. My commitment to customer satisfaction is further demonstrated through my utilization of product knowledge to meet customer needs. Overall, my experience at BJ's has honed my customer service and communication skills, enhancing my ability to thrive in fast-paced retail environments.