Hanisha سوخيجا

+ Delivered world-class support in a high-pressure, global
environment, maintaining a 98% Customer Satisfaction
(CSAT) score.
+ Resolved complex logistical and account-related
challenges, strictly adhering to Amazons global quality
and efficiency metrics.
+ Managed daily ticket volume of 20+ units, utilizing
advanced CRM systems to ensure accurate
documentation and rapid resolution.

+ Spearheaded on-site project presentations, effectively
communicating value propositions, payment structures,
and amenity benefits to HNWISs,
+ Orchestrated the full sales lifecycle, from initial lead
generation and qualification to final contract negotiation
and closing
+ Achieved a 100% conversion success rate on prioritized
leads, securing multiple residential bookings within the
first month.
+ Cultivated lasting client partnerships, resulting in high
referral rates and sustained post-sale satisfaction.