Admin Coordinator
A to Z Services LLC
مجموع سنوات الخبرة :11 years, 1 أشهر
Admin Coordinator
A to Z Services LLC
Dubai
December 2019 - Present
Responsible for contract preparation, following up and entering it in the System. Assist clients with queries with the facilities we offer. Assigns treatment schedule for the operations team. Coordinates with clients for permits and treatment service schedule.
F&B Reservation
Caesars Bluewaters LLC
Dubai
October 2018 - December 2019
Responsible for meeting the needs of customer through phone calls and emails. Providing customer with product information, advice and assistance in making a restaurant reservation. Perform a range of administrative duties, such as handling the duty roster, preparing the SOP and training the colleagues with the booking system.
• Handles booking systems (Sevenrooms & Book4Time)
• Introduced and Implemented Quality Measurement Tool.
• Handles the department by doing trainings and ensuring all necessary updates are shared in the department.
• Coordinates with managers with Restaurant Updates (promotions / menus/ events)
• Ensures that Restaurant details are uploaded and updated in Zomato Online Portal
• Book Reservations for the following outlets: Gordon Ramsay’s Hell’s Kitchen, Paru, Zhen Wei, Cleo’s Table, Bacchanal, The Sand Bar.
• Certified Department Trainer.
Guest Relation Executive
Rockfish - Jumeirah Al Naseem Hotel
Dubai
March 2018 - October 2018
Providing excellent customer service as per hotel standards. Understand and carry out oral and written instructions and request clarification when needed. Overseeing VIP guest arrival and departure.
• Handles Gartner System and ensures that colleague’s roster and hours are updated in the system.
• Prepare and print menu
• Handles Adaco ordering system
Customer Sales Advisor
Central Reservation - Jumeirah International Group
Dubai
October 2016 - March 2018
Customer Sales Responsible for the meeting the needs of customer through phone calls and emails. Providing customer with product information, advice and assistance in making a Restaurant Reservation. Perform a range of administrative duties, among which include handling customer calls, sending emails and maintaining accurate customer database
• Knowledgeable with Microsoft Office, CRM and Booking System such as Epicure and Sevenrooms.
• Part of the Top 5 Agents in April
• Consistently Passing KPI for Quality Measurement Tool and IFH
Business Development Executive
Avalon Services DMCC
Dubai
May 2015 - October 2016
Selling a comprehensive portfolio of advertising for print and online medium.
• Exceeded Annual quota (Achieved 134%)
• Awarded Multiple times for exceeding Sales Target
Sales Coordinator
Bartercard Emirates
Dubai
April 2013 - May 2015
Coordinating with the sales team by managing schedules, filing important documents and communicating relevant information.
• Was able to close 50 sales in the 1st year
• Handles day to operation for sales
Bachelor of Science in Hotel and Restaurant Management St. Scholastica’s College Manila June 2005 -2010 Highschool Diploma St. Paul College June 2001 - 2005