حنا Mbugua

Operations Assistant في MEET ENVIRONMENTAL SOLUTIONS LLC

• الإمارات العربية المتحدة
• أشغل هذه الوظيفة منذ ديسمبر 2015

and Responsibilities
1. SCHEDULING & EMERGENCIES
✓ Consolidate all operational manpower requirements for the week and prepare schedule accordingly
✓ Coordinate outsourcing manpower requirement and schedule with the outsourcing companies including
emergency works
✓ Coordinate with clients for work permits and issue them accordingly
✓ Coordinate on time collection & delivery of material from third parties
2. REPORTING
✓ Maintain good rapport with customers by providing them an on-time delivery & qualitative support
service
✓ Receive sub -contractors service reports & invoices, ensure that the service rendered tallies with the
monthly schedule with correct amount.
✓ Manage customer feedback regarding services rendered, Maintain & prepare records for management
3.COORDINATION & LOGISTICS
✓ Coordinate with sales for all contract renewals to ensure a seamless continuation of service or a clear
end to the project if not renewed
✓ Attend training and seminar related to work assigned
✓ Handles insurance renewals of the company such as, Motor insurance, Third party liability, Fire
insurance, Workman’s compensation, non-marine (shipment) insurance.
✓ Screen and manage subcontractors for labor force, when required
✓ Assist with the HSE requirement for both the client and the MEET office
✓ Coordinate between freight forwarders & clients and prepare documents for materials collection
✓ Assist in planning &preparation of meetings
✓ Attend client meeting for good business relation
3. ACCOUNTS
✓ Prepare weekly list of services for invoicing to be submitted to head of accounts
✓ Send SOA on weekly basis with follow up calls& collection of the outstanding payments from clients
✓ Prepare monthly accounts receivables report for managing Director review
✓ Responsible for cheque deposits
✓ Responsible for client cheque release
4. INVENTORY
✓ Conduct regular monthly physical & record checking of inventory with head ops department
✓ Prepare outgoing materials & relevant documentation
5. DATABASE & ERP MANAGEMENT
✓ Keep and maintain up to date record of client service reports, delivery notes, material request,
invoices and bank deposit slips.
✓ Maintain and update ERP management system to accurately record all movements of material from
and within the company
EJADAH ASSET MANAGEMENT

Receptionist

• فبراير 2013 إلى سبتمبر 2013

and Responsibilities
✓ To be a client Service Delivery Provider to answer all incoming calls, emails
✓ Following standardized company procedures relating to all aspects of Office performance
✓ Handling enquiries and requests

• إلى

Greet and welcome visitors, ensuring they sign in the visitor’s book and informing the relevant
member of staff of their arrival.
✓ Monitor and ensure that the reception area is kept tidy and projects a business-like image.
✓ Preparing Quotations, analyze incoming memos, submissions of daily income, and preparing report,
✓ Process correspondence in responses to customer complaints.
✓ Client Cash refund forms, collecting incoming client payment, Processing online payment
✓ Issuing invoices and manage monthly billing for leasing Department
✓ Arranging invitations and confirming invitation to various contactor for work execution
✓ Writing minutes of meetings &Filling