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تم إلغاء حظر المستخدم بنجاح
Hannah Muchina, Facility Cleaner

Hannah Muchina

Facility Cleaner·Moko Home + Living

الإمارات العربية المتحدة

دبلوم, Certificate in Animal Health and Production

الخبرة العملية

مجموع سنوات الخبرة: 24 سنوات, 4 أشهر

Facility Cleaner

فبراير 2020 - سبتمبر 2024

Moko Home + Living

Nairobi، كينيا

فبراير 2020 - سبتمبر 2024

• Cleaned and sanitized high-traffic office spaces and conference rooms for a company with over 300 employees, maintaining a 100% compliance rate with health and safety standards.
• Reduced cleaning supply costs by 12% through efficient usage and waste management techniques, while improving overall cleanliness standards.
• Developed and implemented deep cleaning schedules for restrooms and break areas, decreasing sanitation complaints by 40%.
• Trained and supervised a team of 10 cleaners, increasing team productivity by 25% through streamlined cleaning processes.
• Managed urgent cleaning tasks for executive meetings, achieving a 100% on-time readiness rate for all corporate events.

مجال الشركة:
أثاث المنزل والمكتب

Housekeeping Room Attendant

سبتمبر 2000 - ديسمبر 2009

Fahari Gardens Hotel

Athi River، كينيا

سبتمبر 2000 - ديسمبر 2009

• Maintained cleanliness and organization across 50+ guest rooms daily, achieving 95% guest satisfaction scores on cleanliness surveys.
• Ensured timely turnover of rooms, reducing cleaning time by 20% through optimized workflows while maintaining high standards.
• Conducted room inspections post-cleaning to verify that all hospitality protocols were met, leading to a 15% increase in room readiness for early check-ins.
• Managed the restocking of linens, toiletries, and cleaning supplies, reducing supply wastage by 10% through effective inventory control.
• Collaborated with the front desk and maintenance teams to resolve guest complaints promptly, improving service resolution times by 30%.

مجال الشركة:
الضيافة والسكن

Housekeeping Room Attendant

مايو 1989 - أغسطس 1999

Nokras Riverine hotel and Sp

Muranga، كينيا

مايو 1989 - أغسطس 1999

• Cleaned and maintained guest rooms, bathrooms, and common areas, contributing to a 20% increase in guest ratings over three years.
• Organized and restocked housekeeping carts daily, ensuring all necessary supplies were available, reducing restocking delays by 10%.
• Provided personalized service to VIP guests, ensuring rooms were spotless and well prepared, leading to a 98% satisfaction rate for high-profile guests.
• Collaborated with the maintenance team to identify and report repair needs, reducing out-of-service room time by 15%.
• Developed a quality control system that reduced guest complaints by 20%, ensuring all rooms met stringent cleanliness standards.
• Reduced linen loss and increased efficiency by 18% through the implementation of a new tracking and inventory system for housekeeping supplies.
• Coordinated with other departments to manage high-occupancy periods, increasing room availability by 10% during peak seasons.
• Trained new housekeeping staff, maintaining a 90% employee retention rate by fostering a collaborative and professional work environment.

مجال الشركة:
الضيافة والسكن

التعليم

Animal Health & Industry Training Institute

أبريل 1989

أبريل 1989

دبلوم، Certificate in Animal Health and Production

كينيا

I completed a course in Animal Health at the Animal Health and Industry Training Institute (AHITI) in Nyahururu, Kenya, under the Ministry of Livestock Development from July 1987 to April 1989. I passed the final examination. Key Learning Outcomes: 1. Animal Health Knowledge: I gained theoretical and practical knowledge on the health, care, and management of livestock. 2. Disease Prevention and Control: I learned how to identify, prevent, and control common animal diseases, essential for maintaining healthy livestock. 3. Veterinary Services: I was trained in essential veterinary practices, including the treatment and care of sick animals, equipping me with hands-on skills. 4. Livestock Industry Skills: I developed skills in livestock management, aimed at improving productivity and ensuring sustainable practices in the industry. 5. Field Application: The program prepared me to work in various roles within the livestock and veterinary sectors, contributing to animal health and the overall welfare of communities dependent on livestock.
عرض المرفق

Sharda High School

نوفمبر 1986

نوفمبر 1986

الثانوية العامة أو ما يعادلها، High school Diploma

كينيا

Skills

CLEANLINESS
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CLEANLINESS
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EMPLOYEE RETENTION
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EMPLOYEE RETENTION
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QUALITY CONTROL
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QUALITY CONTROL
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RETENTION RATE
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RETENTION RATE
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HOSPITALITY
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HOSPITALITY
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LINENS
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LINENS
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WORKFLOWS
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WORKFLOWS
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MANAGEMENT
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MANAGEMENT
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SAFETY STANDARDS
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SAFETY STANDARDS
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SANITATION
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SANITATION
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