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Hanna Kim, Operations Manager

Hanna Kim

Operations Manager·Al Tayer Group

Korea (South)

Bachelor's degree, Human Movement Science

Work experience

Total years of experience: 11 years, 0 months

Operations Manager

March 2018 - September 2025

Al Tayer Group

Riyadh, Saudi Arabia

March 2018 - September 2025

-Planned and executed wellness events (CrossFit competition, breast cancer awareness campaigns, international yoga day, etc.)
-Managed daily operations, smooth customer experience and team coordination
-Collaborated with partners and vendors to enhance brand image and customer satisfaction
-Led premium wellness programs and private group sessions for VIP and royal clients

Company industry:
Travel Agency

Operations Manager

January 2015 - January 2018

Princess Nourah Bint Abdulrahman University

Riyadh, Saudi Arabia

January 2015 - January 2018

Utilized on campus staff housing provided by Princess Nourah University while working as a full-time coach.

Company industry:
Training & Education Center

Operations Assistant

September 2014 - January 2015

The Classic 500 Pentaz Hotel

Seoul, Korea (South)

September 2014 - January 2015

I worked at The Classic 500 Hotel & Residence as a fitness trainer while also supporting the front desk and reception team for about a week as part of cross-training.
My responsibilities included greeting guests, assisting with check-ins and check-outs, handling guest inquiries, coordinating with other departments, and ensuring smooth daily operations.
This experience strengthened my customer service skills and helped me understand hotel guest relations and front-of-house procedures.

Company industry:
Other Healthcare Services

Education

Seoul Women's University

August 2014

August 2014

Bachelor's degree, Human Movement Science

Korea (South)

Skills

COMMUNICATIONS

Intermediate

COMPOSURE

Intermediate

CUSTOMER SERVICE

Intermediate

DETAIL ORIENTED

Intermediate

EVENT PLANNING

Intermediate

MANAGEMENT

Intermediate

MICROSOFT OFFICE

Intermediate

PERSONAL TRAINER CERTIFICATION

Intermediate

PROFESSIONALISM

Intermediate

YOGA

Intermediate

Languages

English

Expert

Arabic

Beginner

Training and Certifications

Certifications
National Sports Instructor level 3