Senior Strategic Account Manager –Strategic Account
Xerox Egypt
Total years of experience :14 years, 9 Months
• Promoted to senior Account Manager in 2012
• Meet the IT requirements of the Strategic Banking Accounts
• Responsible for maintain and expand the relationship between the company and the clients.
• Must be a one stop solution to all the clients’ IT and Printing solutions requirements.
• Act like a face of the company and act like its representative.
• Have to work with the C Level to be able to devise new plans and solutions to him.
• I am responsible to develop and strengthen existing and new schemes and plans to meet the client’s objectives.
• collect all the needed data and analyze them as per the requirements.
• provide solutions to meet clients company targets
• Responsible for all well known Strategic accounts .corporate .
• Measuring monthly sales progress according to clear definite & KPIs
• Promoted in 2007 as sales supervisor .
• Supervising the new acquisition team in the enterprise sales department
• Managing the government segment with a team of 4 Direct Account Managers.
• Ensure the implementation of the company’s strategies.
• .Part of the Pre-Launch team of the corporate sales
• Involved in recruiting sales team
• Involved in setting the plans and the KPIs for the corporate sales team.
• Directing, leading and controlling sales team.
• Catching newcomers and giving introductions about telecom market and competition.
• Planning for the potential prospects in my segment
• Setting the market sizing for my segment in
• Supervisors in this unit group perform some or all of the following duties:
• Implement efficient working processes and co-ordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; serving customers in banks, trust companies and other financial institutions; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
• Examine and verify accuracy of work and authorize routine payments, credits, deposits and withdrawals
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised
•Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
•Selling company products.
•Tailoring suitable programs to the clients according to their need.
•Handling customer’s objections.
•Examine and verify accuracy of work and authorize routine payments, credits, deposits and withdrawals .
•Establish work schedules and procedures and co-ordinate activities with other work units or departments ..
•Supervisors in this unit group perform some or all of the following duties:
•Co-ordinate, assign and review the work of clerks engaged in the
Following duties: conducting surveys and interviews; collecting and compiling statistics; providing information and customer service; writing correspondence including e-mails and preparing material for translation and publication .
•Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
• Train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
•May perform the same duties as workers supervised
• May train and supervise other translators.
Terminologists perform some or all of the following duties:
• Identify the terminology used in a field of activity
• Conduct terminological research on a given subject or in response to inquiries for the preparation of glossaries, terminology banks, technological files, dictionaries, lexicons and resource centers, and add to terminological databases