hany marassi, Sales Coordinator

hany marassi

Sales Coordinator

Alyasra Foods

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Marketing
Experience
14 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 7 Months

Sales Coordinator at Alyasra Foods
  • Kuwait
  • My current job since February 2013

1- Require to be in touch with the company's clients and understand their needs clearly.
2- handles to inquiries from existing and new clients and provides details about the products offered by them over the phone or via e-mails.
3- preparing monthly sales reports and submitting the same to the senior level management is also a task performed by the the sales coordinator.
4- Communication with the members of the sales team for achieving monthly product sales target.
5- Very knowledge able about the company's products, the situation in the market and demand for the products.So with the help of this knowledge, they organize seminars and presentations to explain key points to the sales team.
6-Maintaing database of sales met, but also plan strategies for sale enhancement with the help of top marketing professionals.
7-Attending meetings of marketing and sales teams is also a part of the job description.

Team Leader Retail Advisors at Ooredoo Telecommuncations
  • Kuwait - Al Kuwait
  • February 2014 to April 2015

Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed.

Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Retail Advisor at Vodafone Egypt
  • Egypt - Alexandria
  • January 2012 to January 2013

1-manage all complaints and needs of customers
2- find ways to achieve monthly target.
3- speed up of services with high quality to fulfill customer's needs.
4-Performing daily cash handling to make sure of accurate closing day.
5-Perform daily audit of inventory.
6- Weekly update of needed stock to avoid stock out.
7-Follow up of case to maintain customer satisfaction.
8-Help and support new comers.

Customer Service at Blom Bank
  • Egypt - Cairo
  • September 2008 to June 2009

1-Estabilsh and maintain materials relating to loans and credit cards sales.
2- trying to find new opportunities to achieve the proposal target.
3-Contacts new customers and highlight the benefits of our products.
4- make preparation of paper work to put services of the contract into practice and maintain them.
5-follow-up for collection of payments.
6-Supply of direct and detailed training to new sales staff.
7-Control account services through quality checks and other supporting activities
8- Efficient responding to customer inquiries.

Retail Advisor at Toshiba KSA
  • Saudi Arabia - Jeddah
  • February 2008 to June 2008

1- Deal with complaints from customers.
2- Catch new opportunities, special developments for products and services, collect information as well as feedback thanks to field activity and then coordinate with proper staff of the company.
3- Sell products of the company to current and perspective.
4- Establish and maintain materials relating to sales and knowledge of current products.
5- Develop and maintain the relationship with current customers and potential customer as well.

Sales Representetive at Toshiba Egypt
  • Egypt - Alexandria
  • February 2007 to January 2008

1- Discover and handle concerns from customers.
2- Arrange a number of status reports, For example activities, closings, follow ups and adherence to goals.
3- advertise and sell products and services of the company to current and perspective customers.
4- Discover sales prospective and contact them with other accounts as assigned.

Education

Bachelor's degree, Marketing
  • at Arab Academi For Science And Technology
  • August 2008

Specialties & Skills

Negotiation
Interpersonal Skills
Writing
Listening Skills
microsoft office
Microsoft

Languages

Arabic
Expert
English
Expert

Training and Certifications

Microsoft Office (Training)
Training Institute:
American Universty
Date Attended:
June 2006