Hany Mohamed

Manager at Ministry Of Culture - Egypt

• Egypt
• January 2013 to March 2018

of the Office of the Minister of Culture
Duties:
•Administrative and secretarial responsibilities and tasks among office staff
•Co-ordinate office staff activities to ensure maximum efficiency
•Evaluate and manage staff performance
•Implement filing system
•Ensure filing systems are maintained and current
•Establish and monitor procedures for record keeping
•Monitor internal processes
•Prepare operational reports and schedules to ensure efficiency
•Co-ordinate schedules, and minister’s appointments
•Handle complaints

Private Secretary

• January 2011 to January 2013

of the minister of culture for Information Sector

IT Manager - Office of the Minister of Culture

Duties:
•Responsible for allocating work to junior staff and induction training for new staff.
•Deploying new hardware, server backups & evaluating new software & security risks.
•Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.

IT Manager at Supreme Council of Culture Co

• January 2006 to January 2011

for allocating work to junior staff and induction training for new staff.
• Deploying new hardware, server backups & evaluating new software & security risks.
•In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2007.

IT SUPPORT SPECIALIST

• January 2004 to January 2006

Supreme Council of Culture

Duties:
•Developing the infrastructure and systems to meet the needs.
•Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
•Involved in the rollout of software updates and patches.
•Investigate specialist and complex IT support issues.

• January 2000 to January 2004

Modern Technology for Computers and Networks

Duties:
•Providing technical support over the phone to all IT users.
•Responsible for diagnosing & resolving hardware, software & end user’s problems.
•Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
•Provide secondary support for LAN administration.
•Configuring and managing backup & restore procedures.