Showroom Manager
FLOORWORLD LLC
Total years of experience :11 years, 2 Months
Organizing showroom daily activities & products presentation to new Clients.
Planning clients sales circle, installation process & payment procedures.
Arranging Customer satisfaction report.
Analyzing Clients complaints, claim for developing production quality & sales professionalism.
Leading direct and indirect local sales. Identifying opportunities, researching new product possibilities, collaborating with production team.
Organizing dispatches schedule, documentation process & production plan.
Following customer satisfaction survey & quality reports.
Working on customer complaints & claims for developing production quality & sales professionalism.
Managing waste raw sales in the local market for $1.2M annual sales.
Supporting export sales with direct customer & indirect agencies (mainly Portugal & France market).
● Satisfying customers with all their needs.
● Educating customer with all information about the services, rate plans and promotions..
● Handling network problem and services issues.
Bachelor of tourism and hotels management, tourism guidance section, graduation date:2011, Sadat city, minoufya university