Collections Manager
INSUTECH International Company for Insulation Technology
Total years of experience :2 years, 11 Months
Supervise staff and ensure that customer invoices are issued accurately and in a
timely manner.
• Determining the goals and objectives of the collection of payments to the
management.
• Develop and implement a strategy to improve the collection of outstanding
credit.
• Implement collection policies and procedures to avoid excessive credit
outstanding.
• Ensure that the company's policy on refunds is followed and that it is in line with
the situation
• Executing billing deadlines and collecting payments.
• Negotiate with clients in cases of non-payment.
• Preparing monthly feedback reports on the collection of payments.
• Stay informed of any legislative procedural training related to debt collection.
• Training and orientation of employees in the collection department
Ro-actively manage debt collection from customers on assigned Portfolio of
accounts within the agreed payment terms managing and successfully achieving
the collection targets.
• Issuing of statements to clients using established guidelines, deadlines,
procedures, and process-driven methodology.
• Liaison with customers for any challenges in repayment and agree on payment
plans with customers and ensure that they are adhered to.
• Ensure all allotted accounts are reconciled and disputes are identified and
followed up, if not resolved within 45 -60 days from the invoice date, then they
must be listed and escalated to the credit manager Resolution of queries to
facilitate payments from customers.
• Liaison and communication with internal departments as required in order to
maintain an accurate position on customer accounts
• Ensure that all prepared communications are accurately recorded/documented
in a timely manner.
• Ensures Purchase and Sales orders processing from credit within stipulated SLA
timelines.
Preparing periodic credit reports for analysis
حاصل على بكالوروس تجارة من جامعه القاهرة ماجستر ادارة اعمال من الاكاديميه العربيه للعلوم المصرفيه