Flight Attendant
Jazeera Airways
مجموع سنوات الخبرة :19 years, 8 أشهر
Flight Attendant Airbus A-320:
• Provide personal services to ensure the safety and comfort of airline passengers during flight.
• Greet passengers, verify tickets, and serve food and beverages.
• Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and schedules.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Guide passengers while entering or disembarking the aircraft.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Check to ensure that food, beverages, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Collect money for meals and beverages.
• Conduct periodic trips through the cabin to ensure passenger comfort and distribute reading material, headphones.
• Passenger/ customer meticulous attention to safety. Remaining vigilant to any potential hazards, health safety and the comfort and wellbeing of passengers. Up to date on company safety issues.
• Meals service and flight deck support. maintenance of high company standards both in and out of uniform
• Attending meetings and undertaking specific office or ground duties as and when required.
• Arming and disarming the doors R1 / L4 / R4 doors of the aircraft A320.
• Key skills gained: customer care - safety - first aid - sales - care of children / passengers with special needs - stock control -cash handling - currency exchange - balancing accounts - galley management.
Supervisor
• Supervising the daily activities of sales Associates and Cashiers to meet and exceed yearly team goal.
• Helping the sales associates and cashiers in implementing and developing long term and daily plans, that optimizes time and resources.
• Make sure that all the inside sales associates achieve the knowledge of product as required.
• Preparing all required reports related to sales feedback, sales campaign.
• Supervision of the cashiers and collecting the sales money of them.
• Acting as the bridge between sales staff and management.
• Checking the till up reports and sending it to the accounts dept.
• Responsible of the cash floats and the banking deposition.
• Responsible of the security of the store, security guards.
• Perform other duties as assigned by Management.
Store Manager
• Responsible of the Branch’s goods in term of receiving and delivering.
• Fully responsible to goods within the branch.
• Follow up the branch requirements of goods.
• Prepare reports of the stocks.
• Track the minimum requirements of goods.
• Perform all assignment related to stores.
• Prepare reports about the condition of the goods to request upon.
• Responsible to differences resulting from inventory processes (plus - minus).
• Arrange the goods according to the storing standards.
• Prepare the branch’s store for all kind of inventories.
• Make sure that the branch’s store is always in compliance to the security and safety measures and standards.
• Receive incoming goods and make sure of their quantity and arranges them in the specified places.
• Monitoring the staff and hiring the workforce.
• Maintaining the reports for improvement in customer service on the basis of the feedbacks provided by the clients.
• Understanding customer problems and taking necessary actions for its solution.
• Offered important motivation and supervision to the employees.
• Created and maintained team relationships.
Sales associate for almost one year then
Assistant Store Manager
• Responsibility of supervising and monitoring the staff of over 10 Sales associates in the store.
• Practicing all the duties of the store manager and assisting him in his assigned duties by the management.
• Oversee all store operations
• Develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Manage inventory.
• Enhance the customer experience by leading team of associates in providing strong customer service.
• Utilized merchandising skills to drive sales through effective merchandise presentations.
• Developed successful sales plans to grow store's profitability.
• Recording of the store accounts.
• Directed all activities required to achieve store goals.