Customer Care Specialist
Telecom Egypt
Total years of experience :16 years, 8 Months
- Answering services/General information lines.
- Ad response.
- Product/service promotion.
- Database profiling.
- Collection follow-up.
At first I am proud to be as an independent representative for Qnet company because it made me simply a good person, I could through it to achieve a lot of the dreams of my close friends as well as mine.
I and my partners were responsible for network marketing and leading a team of our new partners to arrive to our target .
Worked as a Salesman at George Clothes Shop, Cairo downtown branch
Trainee • Developed Business English Language and Computer Skills (MS Office 2003). • Enhanced (presentation, interpersonal, teamwork, and project development skills). • Acquired basic business skills including (Business correspondence, Sales, Customer Care, Administrative Skills and Marketing). • Dale Carnegie Seminar including (strengthen and enhance people communication, leadership skills).
- Graduated from Faculty of Arts, French department - Grad: Good - Achieved a Diploma in BBSA "Basic Business Skills & Acquisition" -Graduated Resource Program. Trainee : • Developed Business English Language and Computer Skills (MS Office 2003). • Enhanced (presentation, interpersonal, teamwork, and project development skills). • Acquired basic business skills including (Business correspondence, Sales, Customer Care, Administrative Skills and Marketing). • Dale Carnegie Seminar including (strengthen and enhance people communication, leadership skills).