Program Manager - Adobe
Logicserve Digital Pvt Ltd
مجموع سنوات الخبرة :12 years, 6 أشهر
New Business Development, Generate New Leads, Managing Team
Key Responsibility Areas:
•Strategic Initiatives: Consultative sales and exploring client eco-system.
•Business Acquisition: Manage end-to-end sales process for the new client. Opportunity Identification and Qualification- Proposal Development- Proposal Negotiation, Closure- Contracting and MSA.
Support Lead Generation Team & Sales team to qualify the leads and Identify the best case scenario and use case for AEM
•Sales Collateral Development: Creating Proposal, Contract, Supporting Sales Team to prepare sales pitch Collaterals.
•Customer Engagement: Client communication in dealing the business, expectation management, conflict resolution and consensus building with clients, ensure long-term client engagement.
New Business Development, Setup Sales Process, Generate New Leads, Managing Team
Key Responsibility Areas:
•Sales Process: Setting up outbound sales process, introducing CRM, Outbound Calling Facility and training Junior Team members
•Business Development and Team Management: Manage end-to-end sales process for the new client. Opportunity Identification and Qualification- Proposal Development- Proposal Negotiation, Closure- Contracting and MSA. Manage a Team of 3 Business Development Manager and 4 Lead Generation Members.
•Sales Collateral Development: Creating Proposal, Contract, Supporting Marketing Team to prepare Marketing Collaterals.
•Strategic Initiatives: Consultative sales and exploring client eco-system.
•Customer Engagement: Client communication in dealing the business, expectation management, conflict resolution and consensus building with clients, ensure long-term client engagement.
•Project Coordination: Coordinate with the development team on key deliverables. Work in close collaboration with pre-sales team & delivery teams to ensure that services offerings meet customer’s needs.
•Liaison: Coordination with Finance & Accounts for managing invoicing, billing and collections process
New Business Development, Managing Existing Accounts, Generating New Leads.
Key Responsibility Areas:
•Business Development and Team Management: Manage end-to-end sales process for the new and existing client base. Opportunity Identification and Qualification- Proposal Development- Proposal Negotiation and Closure- Contracting and MSA.
•Sales Collateral Development: Creating Proposal, Contract, Purchase Order, MSA.
•Strategic Initiatives: Consultative sales and exploring client eco-system.
•Account Management: Strategic Planning, Account Operations, Account Mining and Review. Ensuring repeat business, renewals of contracts and account growth. Oversee commercial aspects for the key customer accounts.
•Customer Engagement: Client communication in dealing the business, expectation management, conflict resolution and consensus building with clients, ensure long-term client engagement.
•Relationship Building: Establishes productive and professional relationships with key personnel in assigned customer accounts. Meet customers’ expectations and achieve account performance objectives.
•Discovering and exploring opportunities: Mining existing accounts and identifying cross-selling opportunities for full-service portfolios. Work with offshore pre-sales and solutioning counterparts to develop proactive opportunities.
•Project Coordination: Coordinate with the development team on key deliverables. Work in close collaboration with pre-sales team & delivery teams to ensure that services offerings meet customer’s needs.
•Liaison: Coordination with Finance & Accounts for managing invoicing, billing and collections process
Lead Generation, Cold Calling, Bidding
Key Responsibility Areas:
•Responsible for developing a strong professional network using social media platform (LinkedIn) and generating new sales lead
•Lead generation (B2B Sales) using tools like email campaigns, cold calling, bidding etc. Market research, identify potential customers, and convert leads to business.
•Made an average of 100 outbound calls per day, qualifying assigned inbound leads.
•Set up appointments with interested customers according to schedule availability.
•Reporting Weekly sales report to the reporting authority.
•Maintain and update customer contacts / daily activity in CRM on a daily basis
Lead Generation, Cold Calling, Product Sales, Field Sales
Key Responsibility Areas:
•Lead generation (B2C Sales) using tools cold calling, Field Sales, bidding etc. for Diamond and Jewelry Industry. Market research, identify potential customers, and convert leads to business.
•Reporting Weekly sales report to the reporting authority.
•Maintain and update customer contacts in CRM on a daily basis
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