Creative Writer
Advanced Communications
Total years of experience :19 years, 5 Months
My responsibilities include:
-- creating and maintaining user and training documentation
-- creating and maintaining operational procedures
-- creating functional specifications to be used by system developers
-- creating test plans that ensures reliability and quality of the system
Have written whitepapers for the site www.advancedvoip.com
Also, have written newsletters for the website
Responsible for the content of the website http://www.advancedvoip.com
Worked on complete technical and commercial documentation of Advanced SoftSwitch
Worked on Technical Documentation of Advanced VoIP Billing System (AVB). It is one of the major products/solutions at AVPL
Written user manual for Advanced VoIP Callshop Billing System
Created Technical Presentations for ACCBS (Advanced Customer Care and Billing System) and AOM (Advanced Order Manager)
Also, Responsible for writing business documentations including company profile, product profiles etc.
Have written user manual related to CRM (Customer Relationship Management)
My responsibilities include:
-- creating and maintaining user and training documentation
-- creating and maintaining operational procedures
-- creating functional specifications to be used by system developers
-- creating test plans that ensures reliability and quality of the system
-- creating help files for SDKs (Software Development Kit)
I have completed my MS in Project Management degree with 3.39 CGPA.
I have completed my honours degree in IT with 3.30 GPA in 2004. I have received scholarship in the first semester for being in the top 5 positions of the class of 50 students.