Credit Control Manager
Abu Dhabi National Insurance Co
Total des années d'expérience :22 years, 2 Mois
Major Achievements:-
Designed a sophisticated credit policy in line with SAMA & CCHI .
Improved collections drastically.
Record collection made in December for SAR. 102M.
Kicked off the project live with Saudi Credit Bureau on reporting defaulters.
Other KEY responsibilities:-
Manage & Supervise the Credit Control Team.
Conduct monthly audit on policy issuance & claim settlements to emphasize that they are made in line with the existing Credit Policy of the company.
Monthly Credit Control Meetings with COO, Branch & Regional Managers and Sales & Marketing teams.
Analyze debtors on a monthly basis.
Monthly Debtors report to Regions.
Set monthly Target & its weekly follow up with Regions.
Visit Regions and branches on a regular monthly basis.
Visit KEY customers & brokers regularly.
Maintain Customer relationship.
Send cancellation notice to defaulters in line with SAMA guidelines and reduce the risk exposure.
Report those defaulters to Saudi Credit Bureau (SIMAH).
Supervise Customer reconciliation process with each branch units.
Track Balance confirmation process on a Quarterly basis.
Control & monitor Credit Control mechanism on defaulter accounts.
Give approvals to the Operation/tech teams on policy addition / deletion for the accounts that are defaulted and blocked.
Approvals to renewal of defaulted accounts.
Approve / reject new customers during business opportunity validation test after analyzing their credit worthiness.
Design and approve Installments to clients in line with the size of business and past payment history.
National credit Control Manager- Saudi Arabia
Al Alamia Insurance - RSA Insurance Plc Group 2011-2014
• Executed strengthen leadership in cash flow management, by enabling delivery of business strategy.
• Provided debtors analysis capability to support effective management as well as facilitated early warning and developed a "no surprise" culture.
• Initiated a culture of high performance, developed smart goals in line with RSA guide lines and improves the credit control functions.
• Developed a new credit policy in line with the SAMA and CCHI guidelines and successfully implemented and managed the debtors.
• Frequent Customer visit across Saudi to understand their needs and issues.
• Resolve disputes with customers and maintain them.
• Ensure accuracy in Invoicing and delivery
EARLIER CAREER
Frequent Customer visit
Branch Visit
Branch Audit on Credit Policy compliance
Resolve disputes with customers and maintain them.
Audit on Invoicing and delivery.
Trouble Shouting
Installment Approvals
Reconciliation of Accounts
Monthly reporting
• Accounts Manager - Western Region
RSA Insurance -Saudi Arabia. 2006-2010
• Re-Insurance Accountant
RSA Insurance. 2000-2006
• Diploma in Credit Management Stonebridge Associated College - London