Head of Presales Solution Architect
Bahwan CyberTek
مجموع سنوات الخبرة :26 years, 1 أشهر
• Effectively spearheaded presales solution architecture initiatives within the MENA region, resulting in the acquisition of multimillion-dollar projects spanning the United Arab Emirates. This strategic effort not only expanded the client portfolio but also achieved a remarkable revenue doubling.
• Devised presales strategies that seamlessly converged with the overarching business objectives of the company, ensuring a harmonious alignment between technological offerings and market demands.
• Formulated meticulously accurate and comprehensive proposals, meticulously tailored to meet the intricate requirements of diverse clientele, showcasing an innate ability to translate intricate customer needs into feasible solutions.
• Eloquently presented intricate solutions to clients, collaboratively working alongside sales teams to adeptly address and fulfill customer specifications and preferences.
• Nurtured robust and enduring relationships with clients, partners, and internal stakeholders, establishing a foundation of trust and collaboration that fueled the attainment of mutual goals.
• Orchestrated seamless coordination between prospects and product management, assuring the impeccable congruence of product attributes and functionalities with the dynamic demands of discerning customers.
• Led cross-functional teams adeptly, driving impactful product pitches and presentations that resonated with key stakeholders, thereby facilitating significant market expansions and penetrations. Noteworthy contributions include:
▪ Dropthought: Real-time, actionable feedback through Digital Experience
▪ retina360: Cutting-edge AI-powered predictive analytics with Predictive Analytics
▪ Rt360: Swift, versatile risk mitigation via Enterprise Applications. This encompassed areas such as GRC, EWS, ERM, incident management, and ESG.
▪ ePAY and eREMIT: End-to-end payment solutions and centralized payment system for governments within Payments
▪ CueTrack: Live digital customer case management
▪ TIBCO: Expertise in Analytics, data virtualization, process automation, integration, and API management
▪ Proficiency in Digital Apps
Few key multimillion-dollar projects won during the tenure.
• Department of Health (DoH), Abu Dhabi, Managed Services for DOH Business Application.
• Abu Dhabi Digital Authority (ADDA), Service Modernization of TAMM portal
• United Arab Emirates University, Professional Staff Augmentation
• Cleveland Clinical Abu Dhabi (CCAD). Managed Outsourcing
• Gravity iLabs, Application Managed Services
• Emirate Driving Company (EDC), Procure 360
Proficiently led the comprehensive digital transformation of the Bahrain government, orchestrating the creation of a novel digital strategy, artificial intelligence (AI) strategy, and pioneering blockchain endeavors.
• Strategically executed a cloud transformation plan that generated remarkable savings, surpassing $20 million, for the government, reinforcing the efficacy of forward-looking technology adoption.
• Spearheaded the development and implementation of Bahrain government's transformative digital strategy, encompassing AI, blockchain, RPA, IoT, and cybersecurity.
• Achieved successful execution of high-profile digital transformation projects, including AI-powered chatbot deployment, blockchain-based contract tracking, and RPA implementation for task automation.
• Instigated the formulation of a Cloud First Policy, prioritizing cloud computing adoption in new IT projects for the Bahrain government.
• Led the development of Bahrain's eGovernment Data Governance Framework, ensuring data integrity, accessibility, confidentiality, and fostering citizen trust through data-driven decision-making.
• Oversaw and managed $150M+ ICT investment plans, cultivated cross-government C-suite relationships, and drove prioritization and governance for a streamlined shared service operational mode.
• Played a pivotal role in fostering collaboration between the Bahrain government and Amazon Web Services (AWS), leading to the establishment of an AWS cloud region in Bahrain, thereby bolstering the nation's technological infrastructure.
• Held overarching responsibility for cross-functional cybersecurity leadership across ministries' IT infrastructure, encompassing a diverse range of technology platforms and solutions. (Fortinet, CISCO, Symantec, F5, WatchGuard, IBM, AWS, Palo Alto)
• Played a pivotal role in the eGovernment Authority's ePayment gateway initiative, facilitating the seamless implementation of a diverse omni-channel payment experience through the pay channel. Presently overseen by BENEFIT, Bahrain.
• Formulated a meticulously designed national ICT policymaking and governance model, instigating heightened efficiency and effectiveness in the government's ICT investments.
• Engineered an innovative ICT government procurement framework, resulting in substantial cost savings exceeding $45 million for the government.
• Devised customized enterprise architecture frameworks and methodologies tailored to specific public sectors in Bahrain, underpinning tailored solutions and enhancing sector-specific outcomes.
• Crafted a bespoke methodology and interactive toolkit for strategic IT planning, revolutionizing the government of Bahrain's IT planning processes and outcomes.
• Pioneered and recommended a holistic business architecture, operational model, and implementation strategy for integrated government service delivery.
• Successfully introduced and enforced a national enterprise architecture framework, accompanied by a governance structure and compliance mechanism, fortifying the architecture landscape of the Kingdom of Bahrain.
• Innovatively devised the enterprise architecture maturity model and national technical standards and guidelines, setting benchmarks for excellence.
• Mentored the enterprise architecture team, actively engaging in solution design, analysis, and strategic recommendations, facilitating the realization of optimal outcomes.
• Conducted training for over 200 government officials in enterprise architecture (ToGAF) and IT strategy planning, fostering a culture of architectural proficiency.
• Led the ICT procurement framework and spending committee, expertly coordinating a nationwide migration plan across diverse government entities.
• Proactively delivered and managed high-end architecture consulting services in diverse areas, such as solution architect, service-oriented architecture (SOA), business development, account management, business process rationalization, and business systems integration. The scope of engagement often spanned across banking, financial, insurance, and healthcare domains.
• Established and grew the WebSphere Architecture Consulting Practice in the United States region.
• Managed key accounts in WebSphere Commerce and Portal in the United States.
• Was responsible for executive relationship management.
• Achieved inspiring growth and increased revenue opportunities with over $1 million in revenue within seven calendar months.
• Pivotal role in the management of the following Key Accounts:
o Banking & Financial Domain: T Rowe Price (USA), JP Morgan (USA)
o Insurance Domain: Max New York Life (USA)
o Health Care Domain: Matria Healthcare (USA)
• Evaluated the performance of the overall architecture of product/solution level changes, with a key focus on incorporating new capabilities in the banking solution.
• Took a scrupulous approach to conceptual business model development, solution architecture, functional specification development, and guiding technical architecture.
• Was accountable for the analysis of IBM Web Sphere Commerce & Portal proposals.
• Actively involved in overseeing account management and people management.
• Provided end-to-end assistance in solution architecting on WebSphere Commerce and Web sphere Portal.
• Competent in designing and developing Web Sphere commerce development.
• Championed the success of key projects throughout the tenure.
o National Australia Bank (NAB) Connect: National Australia Bank, Melbourne, Australia
o Land Transport Authority (LTA) Projects: Land Transport Authority (LTA), Singapore
o WebSphere Commerce integration with LDAP: Honeywell Project, USA & India
o Debenhams Retail Project IBM: Debenhams Client, United Kingdom
o Web Sphere Commerce Enabled Portal Integration Sizing and Planning (ICICI Bank), India
• Proven ability to develop user requirements, solution architecture, and functional specifications. Also guided the development of technical architecture and development.
• Served as the single point of contact (SPOC) for customer leadership and functional unit owners, to syndicate, prioritize, and confirm expected requirements and solution features.
Championed the success of key projects throughout the tenure.
• Malaysia government budget allocation System (Finance domain)
• Kuala Lumpur International Airport (KLIA- Terminal Management System)
• Boston Airport, Istanbul Airport - (Flight Management System)
• University Putra Malaysia Clinic (UPM- Health Care System)
Software Consultant
Mechanical Engineer