Hari kumar Giri

server at the ritz-carlton (riyadh)

• Saudi Arabia - Riyadh
• My current job since October 2011

 Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
 Warm great & seat geust and serve them in a professional, discreet & personalized way
 Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
 Consistently monitor quality of food & beverage being served
 Practice good geust relations and attend to geust complaints / queries satisfactorily
 Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
 Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
 Ensure minimum wastage, breakage and spoilage
 Actively use up selling techniques to exceed guest expectations and increase revenue