Field Engineer
Expo City Dubai
Total des années d'expérience :10 years, 2 Mois
• Generated detailed field service reports recording daily work data.
• Performed onsite installation, modification and maintenance of Cisco Wifi systems and equipment.
• Managed maintenance data records and tracked operating information for onsite reference.
• Performed preventive maintenance to decrease unplanned defects and increase equipment longevity.
Field Engineer for the WIFI team for United Nations COP28 summit held in UAE. The job role included WIFI planning to new buildings, Installations ( Routers, Access Points, Switches, Cable Terminations), Routing and maintenance and on call for troubleshooting.
Network Operations - Level 1 and 2 Technical Support, Monitoring and Configuring network system‘s, Data Analysis, MSAN, GPON Configurations, Routing, Networking, Hardware and software troubleshooting and providing 24/7 Technical support to customers while maintaining best KPI levels and achieving targets working as a team, Involve in Business continuity activities in critical times, Investigating and analyzing system issues and failures, Analyzing new applications and find new ways of service, User info management, account creations and configurations, Value added service configurations.