IT Executive
Together
Total years of experience :7 years, 7 Months
Installation of Windows and Application Software’s.
Network Administration including Backup, Security Management.
Create a user’s Account in Windows, Database, E-sales.
Manage E-mail on Outlook, Browser.
Maintain WorkGroup Model Structure, Network and Desktop Hardware. Maintain Other Peripheral’s, Software and Applications.
Evaluate and/or recommend purchases of Computer, Network Hardware.
Investigate User problem’s, Identify cause, determine possible solution’s, test and implement Solutions.
Arrange and perform servicing of Hardware’s and Peripherals.
Compile and maintain analysis Reports of Sales Staff.
Provide Computer Orientation to new Company Staff.
Assist with all CCTV related matters.
Printing and Processing Dispatch on Weekly basis on a Database.
Printing Special Letter using Mail Merge.
General Overview and demonstration of SDS Equipments and its Operation.
Troubleshooting and operational of SDS activities.
General overview of GPON network and OFC NMS with trouble shooting of GPON ONT with the help of GPON NMS, continuously coordination and support of field Teams and Customers.
Deployment and troubleshooting of Wimax CPEs, Optical Fiber Media Converter.
General overview of OFC Network and Router Management.
Hands on experience of installing IT hardware and software .
Maintain all local software and hardware licensing to ensure conformance.
Recommend software and hardware solutions comprising of upgrades and new acquisitions.
Install software, maintain and introduce training as needed.
Develop and maintain vendor relations.
Inform senior staff about industry innovations and recommend relevant upgrades.
Conduct network troubleshooting to segregate and identify general network problems.
Manage, maintain and update onsite and customer site copiers, printers and fax machines.
Maintain server, upgrade, secure, system backups and disaster recovery preparation.
Managed in house classroom and prepared PCs for different software classes using Symantec Ghost. Trained new employees on software and company procedures.