shop Manager
centrepoint,landmark retail group
مجموع سنوات الخبرة :22 years, 3 أشهر
1) Store Manager (From June 2010-till date)
Product handled : - Lifestyle concept (home Decorative, home fragrance, fashion bags, fashion Accessories, home furnishing, Lamps, bedding, bath decorative, Perfumes, chandlers, Cosmetics, teen gifts)
Current working Location:- Saudi Arabia Shira Mall
Area Handling : - 9000 Sq. Ft
Staff Reporting : - 8
1) Store Manager (From June 2010-till date)
Product handled : - Lifestyle concept (home Decorative, home fragrance, fashion bags, fashion Accessories, home furnishing, Lamps, bedding, bath decorative, Perfumes, chandlers, Cosmetics, teen gifts)
Current working Location:- Saudi Arabia Shira Mall
Area Handling : - 9000 Sq. Ft
Staff Reporting : - 8
1) Store Manager (From June 2010-till date)
Product handled: - Lifestyle concept (home Decorative, home fragrance, fashion bags, fashion Accessories, home furnishing, Lamps, bedding, bath decorative, Perfumes, chandlers, Cosmetics, teen gifts)
Current working Location:- Saudi Arabia Shira Mall
Area Handling: - 9000 Sq. Ft
Staff Reporting: - 8
Key Responsibilities
1. Operations: To run the business as per the standards of company and also create the congenial environment as per international standards.
a. Sales plan & budgeting: To review regularly business & workout strategies on weekly basis, to handle the complete operational process for smooth running of the store. To do inventory management and filling the stock
b. . Plan the sales as per dept wise review, last month, last year comparison and target mapping.
2. Sales &targets: To make strategies to increase market share, conversion & Average bill size.
3. To communicate the targets to the staff, distribute the targets section wise, educate & help them to reach there targets
4. Administrative process: Compiling all the necessary papers, data, reports etc necessary for the operational process..
5. Human resource maintenance: To take care of staff welfare in terms of motivation towards work, reduce conflicts, taking care of their timely salary, medical support, giving them chances to grow, making their roasters and disciplined them as per standards of the company.
6. Service standards: Develop customer service process & facilities, to ensure soliciting customer feedback and ensure reply in 72 hrs. Arrange product training for the staff.
7. Account & finance: Timely banking of sales collection on daily basis, maintain the pettycash expenses and overheads. Timely & regular cash audit.
8. Reporting & communication: To make the proper communication within the company with different department like HR, finance, DC, merchandiser with proper reporting and sending of needed data.
2). First flight Courier Ltd
Branch Manager
Location: India (Bangalore)
Worked as Branch Manager for First flight Logistic Ltd from Dec 2008 to Apr 2010
The Branch Manager will be responsible for generating revenues, achieving profitability and smooth operations of the Branch.
Key Responsibilities
1) Manage revenues and cost
2) Develop and generate revenues in the assigned branch's as per set targets
3) Negotiate & close deals at high levels
4) Manage and retain large customer accounts
5) Devise sales strategy for short and long term objectives
6) Provide inputs to the corporate marketing team on market intelligence through competition tracking & analysis
7) Ensure collection of receivables
8) Manage manpower for high levels of service efficiency
9) Provide cross- functional support on a day-to-day basis
10) Manage network as well as pick up and delivery operations
11) Achieve profitability & budget plans
12) Appraise subordinates on a periodical basis
13) Self- starter, aggressive, assertive with the ability to lead
14) Proven track record in achieving set objectives
15) Have managed a team size of 60
16) Excellent at people and process management skills
17Strong in MSOffice, Excel, PowerPoint & Word
18) Excellent in oral & written communication
19) Handled big clients like BHEL, Toyota, carl becham Minda industries, Ranbaxy, britania indu; etc
20) handle two branch Mysore road and biddi in bangalore
).First flight Courier Ltd
Branch Manager
Location :India(Bangalore)
Worked as Branch Manager for First flight Logistic Ltd from Dec 2008 to Apr 2010
The Branch Manager will be responsible for generating revenues, achieving profitability and smooth operations of the Branch.
3) . ICICI Direct
Sales Manager
Location: India (Bangalore)
Working as Sales Manager for ICICI Direct from March 2008 to Dec2008
As a Sales Manager In charge the responsibilities are
1) Leads team of 4-6 Relationship officers
2) Able to execute sales process and deliver on targets
3) Generate leads and develop business
4) Handle large client portfolios
5) Ensure customer satisfaction
4) . Reliance Infocomm
Store Manager
Location: India (Bangalore)
Working as Store Manager for Reliance info Com in their Reliance World Retail outlet from Mar 2003 to Jan 2008 Date.
.As a Store Manager, Operations, In charge, the responsibilities are,
a. Responsible for Retail sales and Institutional Sales.
b. To educate the customer about the product/concept through seminars.
c. To maintain good relationship with the existing customers.
d. To achieve targets both sales & services
e. Proactive planning & Execution to improve performance
f. Coordination with the Back End For execution of work with out backlogs
g. Spying on the competitor's activities.
h. Monitoring inventory.
i. Training the new staff
j. Inventory Global count weekly and article wise Taking responsibility for particular group & ensure smooth & transparency in stock & its Ageing report
k. Maintains visual merchandising standards pertaining to entire store.
l. Demonstrates a positive team spirit through open communication
m. Team Building Capabilities.
n. Responsible for the assigned targets
o. Handling Corporate Enquiries.
p. Doing promotional activities to achieve sales target.
q. To maintain the day to day activities of the store.
r. Market research activities
s. Indenting stocks and stock management
t. Preparing MIS Report
u. Interacting with Corporate Executives for conducting video conferencing across the Globe through Reliance Web World.
v. Good communication skill in English plus Local language
w. Good Microsoft office skills - word / excel
x. Strong Leadership qualities and ability to train and mentor others.
y. Regular reporting to ASM / HOD.
5) . Nicholas Piramal
Location: India (Bangalore)
Worked as an Office Administrator for Nicholas Piramal in Bangalore Branch from 22 January 2002 to 28 Feb 2003.
Reporting to Sr. Manager, Head, State Business Manager - Office Systems.
Key Responsibilities
a. Taking care of all office Administration and Maintenance
b. Maintaining and Reporting of all Employees Records and Disputes
c. Keeping Track of Daily Stock and Sales Report
d. Stock and order Maintenance
❖ Certificate in computing (IGNOU) Other Qualification GNIIT (3 years)
❖ B.Sc (PCM) Completed at Bangalore University.
❖ P.U.C completed at National College Bangalore.