IT Coordinator
Qatar Design Consortium
Total years of experience :17 years, 11 Months
Assisted IT Team on troubleshooting on calls issues.
Provided comprehensive training to IT Team to optimize systems maintenance and resolve recurring issues.
Installation and Configuration of Domain Based Networks, Managing User Accounts & Groups, Creation of Server Folder shares & assign permission in Active Directory.
Configured networks for smooth, reliable operation to meet business processes and objectives.
Adopted cost-effective, useful solutions to implement into current systems.
Verified continuity of computer and telephone system services for users.
Supported day-to-day operations, monitoring and resolving client/server and storage issues.
Maintained applications to keep software current with necessary software updates and upgrades.
Monitored system performance and responded to alerts.
Managed computer operation scheduling, backup, storage and retrieval functions.
Managed data backups and disaster recovery operations to comply with business continuity initiatives.
Developed Organizational units in AD and managed user security with group policies
Maintained network hardware and software and monitored network to support network availability to end users.
Supported project planning team to promptly address hardware and software problems and network emergencies.
Implemented network security measures to minimize data loss.
Handling various types of Servers and 300 Workstations & Laptops.
Implemented print management solution for network based printers.
Server Consolidation by migrating to Windows 2016 & 2019 from Windows 2003 & 2008.
Implemented Hyper-V Virtual Machine technology.
Manages security and integrity protocols of a system according to standards.
Implement the policies for the use of the computer system and network.
Migration of small site offices with Servers (less than 20 users) to a Serverless office.
Managing Tally ERP software solution.
Managing User Accounts & Groups in Video conference tools (GoToMeeting & MS Teams).
Assisting Users to initiate Video conference calls between internal & External colleagues.
Managing Wireless Access Points.
Managing IP Cameras using HIKVISION software application.
AVAYA IP manage & call recording system.
Implemented Sophos Firewall system.
Managing Wrench Enterprise application for maintaining the document database.
Creating/managing Mailboxes in yahoo small business mail server.
Managing users in Time Attendance System with Biometric Access Control.
Implemented Synology storage solution with Acronis Backup.
Sophos Antivirus maintenance and installation to all servers and clients.
Analysis, installation, maintenance and modification of storage area networks and computing system Install and Customize Software for Users according to their requirements.
Upgradation of user pc, installs and troubleshoots networks, networking hardware devices and software.
Configure the switches, routers, wireless access point etc.
Installation and Configuration of Domain Based Networks, Managing User Accounts & Groups, Creation of Server Folder shares & assign permission in Active Directory.
Perform network design and capacity planning.
Mailbox Configuring and troubleshooting.
Provide Remote support to the Remote Users using free third party application
Configured systems according to prescribed software and hardware frameworks.
Managing users in Time Attendance system.
Installation and Management of HP Network Printers.
Monitored systems in operation and quickly troubleshot errors.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Served as backup for staff members, responding to system failure and maintenance emergencies.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created and media is recycled and sent off site as necessary.
Recommended new and replacement hardware and software purchases.
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Analysed issues to identify troubleshooting methods needed for quick remediation.
Information Technology