Business Development Consultant
SBS Group
Total years of experience :32 years, 0 Months
Providing Business Consulting services for Security Services & manpower on supplies and acting as main point of contact between clients and suppliers bridging with business opportunities and advising on the business module.
Sourcing the material, purchase and closing the business opportunities available in ICT / Office Automation domain to different industries verticals with all the leading brands from Multifucntional printers to large format .
Identifying and providing Audio-Visual Solutions based on the Client‘s requirments offering Interactive / Smart Displays, Meeting room / Board room end to end solutions along with Hardware based solution &Trading .
Identifying and developing the supplier base, as per the needs of the business model and solutions requirements.
Acting as the point of contact for my accounts and managing the on-boarding process.
Acquiring new business and creating meaningful partnerships within the industry .
Creating and maintining detailed and accrurate account / opportunity plans.
Creating sales Tracking reports.
Responsible for profits and outsourcing the jobs based on the business/ suppliers / integrators getting the best deals .
Coordinating with all Suppliers & Accounts to finalize the credit terms based on the volume and value of transactions from time to time .
• Responsible in setting up the company from scratch focusing in the ICT and ELV domain.
• The company was established as a distribution solutions provider and systems integrator, offering innovative, integrated technology solutions and professional services.
• Here we take a consultative approach towards its customers' needs and requirements. We first understand the specific requirement, and then develop the customised technology solution by carefully selecting the right mix of products from its end-to- end solutions.
• Focused as a diversified company with business activities in Infrastructure Development, General trading, IT services & office systems are focused on creating opportunities for future growth and expansions.
• As a vibrant company we are responsible in providing integrated professional solutions in the fields of Audio-visual, Structured cabling, Surveillance Systems, Access Control, Printers & MFP, Scanners, Large Format Printers, Parking barriers, Video conferencing solutions, Desktops, Servers, Switches, Storages, PABX etc.
• Generate proposals, manage budgets, and execute sales initiative programs to acquire new accounts and projects, establish broker networks, generate leads, close sales and provide post sales support.
• Involved in every decisions making process to budget the works and profits by sourcing the correct materials from competitive source.
• Negotiating with customers to optimize business while defending and maintaining the customer relationship .Maintaining a thorough and up to date knowledge of company products and services.
• Business development of ICT and ELV systems and generation of orders.
• Develop sales leads through new prospecting calls and maintain ongoing relationship with existing customers. Keeping up to date with industry trends and adhering to company reporting.
• Establishing customer needs and matching requirements with multiple lines of product including Security Surveillance system, Access Control, Structured Cabling, Gate Barriers, PA/BGM, Audio-visuals and more targeting Corporates and Government, Hospitality sectors like Hospitals, Hotels industry, Residential & Commercial Building, Schools, Shopping Malls, Villas etc and good network of contacts with most of the contractors/consultants .
• Meet and exceed sales objectives with both new and existing customers
• Ability to penetrate accounts at all levels of the organization from end user to executive levels
• Ability to build and maintain relationships and to identify potential problems and have the skill to resolve customer requirements
• Ability to occasionally travel to customer meetings and to and attend sales events or exhibitions.
• Assisting the Estimation Manager for sourcing the competitive price from the approved manufacturers corresponding with the scope of the work and assigned projects for bidding / job in hands.
• Maintaining excellent relationship with most of the manufacturers and coordination for support in terms of locking the project, competitive price and technical appraisals involved in all the projects.
• Business development of IT and office Automation products /solutions e.g. Desktops, Active, Passive, Security, printers.
• Visiting regular and prospective client businesses to establish and act on selling opportunities .
• Assessing customers' needs and explaining the goods and services which meet their needs .
• Promoting employers' ICT goods and services to existing and prospective clients .
• Coordinating and arranging delivery of goods, installation of equipment and the provision of services
• following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising .
• Preparing sales reports, and maintaining and submitting records of business expenses incurred.
• Liaising with the Manufacturers, Distributors for sourcing the right product, pricing, technical support and offering end to end solutions to the Clients to include all segments of the industry.
• All kinds of project in ELV systems e.g Structured Cabling, Access Conrol, CCTV, Intercom, SMATV, PA system, Audio-Visual, Gate Barrier directly interacting with the Project Manager / Site Engineer and IT Heads.
• Supervise the operational duties and business developments of the IT and Office Automation products/solutions e.g. UTAX German brand printers, MFP’s Copiers, Large Format Printers, Fax machines, White Interactive boards, Multipurpose Touch Screen to almost all the segments of the industry within UAE.
• Handling of materials for pre-sales business meetings with clients to include presentations demonstrations, making of quotations, documentation, follow-ups and closing of orders, and monitor competitor activities.
• Manage all aspects of marketing and sales; occasionally invite quotations from different vendors based on the required specifications of the project and identify the right solution to correspond to the values, negotiate terms, condition and price suitability to generate good revenue.
• Conceptualizing sales presentation and streamlining lead generating activities utilizing knowledge in organizing and coordinating marketing initiatives for clients.
• Maintains a systematic administration of pre-renewal and post renewal process for business; Coordinates with interdepartmental teams including administration and technical wings as well as follows up other service teams.
• Effectively doing all kinds of projects to include: CCTV, Access Control System, PABX, Audiovisual and Structured Cabling; liaises with Project Managers and MEP engineers.
• Handle all major accounts and collecting versatile role play ideas for business and brand development from senior levels whilst ensuring that all systems and procedures are working effectively in line with the organization’s goal and expectation.
• Responsible for handling Canon brand copiers, printers, Large format printers across all size companies.
• Followed up the collection of overdue payments.
• Served as main point of contact for customers and resolved complaints and queries by assessing situations and identifying the appropriate course of action; obtained feedback from customers on servicing by visiting them regularly.
• Worked on ways to improve client servicing and work productivity by consistently suggesting innovative ideas to develop and maintain strong relationship with customers to gain repeat business and acquire customer loyalty.
• Guided Customer Associates during challenging situations to come up with appropriate problem solution.
• Dealt effectively with corporate client queries on Telephony systems management and replied promptly on other queries concerning, BOQ discussions, from various corporate clients, Software Development Companies & Call Centers.
• Made cold calls, identified and validated prospects, through presentations, Quotations, Follow-ups and closing sales.
• Identified Hot Buttons of customers and offering them with suitable Telephony tailor made solutions; built strong rapport with the customers whilst ensuring their requirements are met.
• Performed administrative tasks and assisted in preparation of various departmental reports.
Handling Business development and Sales of Risograph machines in various verticals of the industries including Govt, Educations, Corporates, Religious institutions, Large institutions.
Responsible for sales and Business development for Gestetner copyprinters, MFP in various segments of the industries like Educations, Central and State Govt and Ministries, Corporates, Hospitality etc in a defined territory . Achieved accomplishments having working experience in three branches and recognised as a top performer through various sales competitions within the company .
Completed Full time 2 years MBA degree from LN Mishra College of Business Management, Muzaffarpur ( an autonomous institution Govt Recognised ) .