HR & Payroll Officer
The Office of His Highness The Crown Prince of Dubai
Total des années d'expérience :17 years, 7 Mois
Coordinate the HR activities from a central office with different entities and organizations of His Highness Sheikh Hamdan Bin Mohammed Al Maktoum. Form a part of extensively trained and highly professional personnel. My core activities include:
- Created a structure and impleneted one of the most sophisticated HR & Payroll System across the entire group in coordination with Software company called Synergy Software Systems.
- End to end payroll administration, management and reporting.
- Monitoring of Employee information in the system and ensure that it is upto date.
- Ensures policies, procedures and reports for the Crown Prince Subsidiaries are in compliance with the Dubai Government HR Law for Public Sector employees.
- Process reports and payroll transactions to support the integrity of the system and to meet finance & audit requirements.
- Prepare various payroll related reports for Directors and CEO as required.
- Prepare complex payroll and human resource information for data input and ensure accuracy.
- Answer querries from staff and management related to payroll.
- Coach, mentor, train and coordinate the activities of relevant staff within the Human Resources Department, including regular assitance of the mangers.
- Provide training and tips to staff on using complex formulas & functions in MS-Excel and MS-AX Dynamics.
- Execute and record transactions such as housing, insurance claims, pension, promotions, transfers, performance reviews and other personnel transactions.
- Ensure that all leaves entered by the HR Services are accurate and within the policies of the organizations. Adjust the leave balance of employees wherever required.
- Prepare employee correspondence, such as salary certificates, employment certificates and no objection certificates. Etc.
- Manage medical insurance claims for employees.
- Maintain disciplinary action record, inform any employee of wrong doings, handover warning letters and deduction orders to employees and explaining to them the reasons and helping them in improving on them accordingly.
- Respond to management inquiries on certain policies and regulations.
- Maintain leave records.
- Prepare final settlements, exit interviews, arrange for cancellation and assist employees in the separation process.
- Maintain employee records and files. Ensuring all files has the required documents.
• Perform other duties as assigned.
• General HR Activities:-
- Perform all activities related to HR particularly in charge of recruitment, appointments, appraisals, administration orders, payroll, medical insurance of all employees, records management, warnings & deductions, employee correspondence, Time & Labor, employee requests, monitor attendance and leave administration.
- Implement systems and procedures as approved by the top management.
- Consolidate and prepare monthly departmental report and recommend action plan.
- Update HR Manager of any and all matters pertaining to HR functions and represent the staff in monthly management meetings.
- Informs respective in charge in terms of document expiration such as Passport and Work Permit to avoid delays and penalties.
- Prepare applications, forms and spreadsheets for: (a) Wage Protection System (b) Payment Requests (c) Allowance Requests (d) Other Sites/Departments Manpower related requisition.
- Insurance Department: (a) Applying for medical insurance for new employees, coordinating the process and following up to receive the medical insurance cards several days ahead of the deadline (b) Updating family details in the system (c) Verification for Additional Employee’s Insurance (d) Preparing Insurance Policy Cancellation Forms for Resigned and Terminated Staff. (e) Additional Family Insurance Details.
- Assist in preparing employees payroll for the company.
• Recruitment:-
- As part of recruitment team my job is to get necessary approvals from management, prepare job descriptions in coordination with the line manager, issue ads, shortlist CVs, conduct initial interviews, prepare offer letter upon selection, issue appointment form, after hiring briefing, induction & orientation.
- Matters such as helping employees in finding suitable accommodation and advise them about the city laws, transportation services, dos and don’ts.
• Attendance & Leave Administration:-
- Maintain leave balance in the system, including annual leave, unpaid leaves, prepare annual leave plan for staff and advice in case of replacements are required to be hired newly and check with supervisors of other departments in order to get an internal temporary replacement.
- Monitor daily attendance of staff.
• Appraisals and Performance Enhancement:-
- Provide advice and assistance when conducting staff performance evaluations.
- Organize staff training sessions, workshops and activities in coordination with Training Institutes and line managers.
• Perform other duties as assigned.
- Assist the Human Resources Department in performing a wide variety of clerical duties. Under general direction of management personnel, perform a variety of clerical functions in support of the Human Resources department.
- Maintain database of more than 700 employees alone with 100% accuracy.
- Open Bank Accounts for new employees and follow up with the Bank.
- Prepare WPS file to be sent to the bank for salary transfer.
- Use Enterprise Resource Planning software called Oracle PeopleSoft to enter the daily Time & Labor data for different projects.
- Prepare physical files for new employees to house all the documents related to the employee such as appointment forms, leave forms, visa forms and other personnel data.
- Upload documents related to employees into the ERP System such as passport copies, residency & Labor Card.
- Prepare written communications such as NOC’s, Warning Letters, Memos, Business letters etc.
- Enter the daily working hours of employees from different projects in the ERP.
- Prepare reports for the HR Manager such as estimate of expenses related to renewal of Visas, forecast of expired health cards, Labor camp room distribution, expenses incurred & time elapsed on the legal procedures of a particular employee.
- Answer the queries of the accounting department in relation to employees working hours & vacations on day to day basis.
- Answer queries in relation to payroll & status of employees at the end of payroll cycle.
- Read and interpret transcripts.
- Track Deadline of legal documents such as the Visas and Labor cards
- Maintain database of temporary employees and substitutes.
- Create forms, matrixes and tables on the computer and maintain records.
- Work Indoors & Outdoors come in direct contact with Managers, Labors, Engineers, district staff and the public.
- Perform certain duties related to Municipality & Ministry of Health in U.A.E
- Perform other duties as assigned.
Regular classes were attended for this qualification.
Awarded Level 7 Diploma in Strategic Management equivalent to a Masters Degree, the next target is Masers in Business Administration which expected to be complete by March 2015.
I have completed my Postgraduate Diploma in Strategic Human Resources Management at Westford Educational Institute where I got certified by the Association of Business Practitioners from the United Kingdom.
Bachelors of Business Administration (BBA).
Passed with Distinction